Well this should be interesting. Purchased a Dell U2518D display in Jan 2020
from Amazon, today it appears it's developed a column of pixels with blue
stuck on. Most visible when the display is black as it is when it's searching
for input (so the back-light is active). Also interesting is that the line of
stuck pixels fades out about a cm from the top and bottom of the actual screen
area.

2.5 years old so we'll have to see how sympathetic they are.

--
Tim

On 14/08/2022 22:26, TimS wrote:
> Well this should be interesting. Purchased a Dell U2518D display in Jan 2020
> from Amazon, today it appears it's developed a column of pixels with blue
> stuck on. Most visible when the display is black as it is when it's searching
> for input (so the back-light is active). Also interesting is that the line of
> stuck pixels fades out about a cm from the top and bottom of the actual screen
> area.
>
> 2.5 years old so we'll have to see how sympathetic they are.

Unless it's still in its "limited hardware warranty period", probably
not very.

<https://www.dell.com/support/kbdoc/en-ie/000126004/dell-display-pixel-guidelines>

Are you sure its not the harness that has a cracked track? I got one of
those for 8 quid, similar fault but older Dell.
Brian

--

--:
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...
briang1@blueyonder.co.uk
Blind user, so no pictures please
Note this Signature is meaningless.!
"Calum" <com.gmail@nospam.scottishwildcat> wrote in message
news:tdc773$1g93$1@gioia.aioe.org...
> On 14/08/2022 22:26, TimS wrote:
>> Well this should be interesting. Purchased a Dell U2518D display in Jan
>> 2020
>> from Amazon, today it appears it's developed a column of pixels with blue
>> stuck on. Most visible when the display is black as it is when it's
>> searching
>> for input (so the back-light is active). Also interesting is that the
>> line of
>> stuck pixels fades out about a cm from the top and bottom of the actual
>> screen
>> area.
>>
>> 2.5 years old so we'll have to see how sympathetic they are.
>
> Unless it's still in its "limited hardware warranty period", probably not
> very.
>
> <https://www.dell.com/support/kbdoc/en-ie/000126004/dell-display-pixel-guidelines>
>
>
>

On 15 Aug 2022 at 09:17:13 BST, "Brian Gaff" <brian1gaff@gmail.com> wrote:

> Are you sure its not the harness that has a cracked track? I got one of
> those for 8 quid, similar fault but older Dell.

To which harness do you refer?

--
"That excessive bail ought not to be required, nor excessive fines imposed, nor cruel and unusual punishments inflicted" -- Bill of Rights 1689

On 15/08/2022 02:23, Calum wrote:
>>
>> 2.5 years old so we'll have to see how sympathetic they are.
>
> Unless it's still in its "limited hardware warranty period", probably
> not very.
>
> <https://www.dell.com/support/kbdoc/en-ie/000126004/dell-display-pixel-guidelines>

I'd hope it would be covered. An occasional dot pixel failure is a
problem on the panel substrate. Panels could be sold like that, under
terms of sale and customer acceptance.

To me a failed line of pixels is not acceptable, it's either electronics
or interconnects failing, it negatively impacts its use.

--
Adrian C

On 17 Aug 2022 at 13:04:21 BST, Adrian Caspersz <email@here.invalid> wrote:

> On 15/08/2022 02:23, Calum wrote:
>>>
>>> 2.5 years old so we'll have to see how sympathetic they are.
>>
>> Unless it's still in its "limited hardware warranty period", probably
>> not very.
>>
>> <https://www.dell.com/support/kbdoc/en-ie/000126004/dell-display-pixel-guidelines>
>
> I'd hope it would be covered. An occasional dot pixel failure is a
> problem on the panel substrate. Panels could be sold like that, under
> terms of sale and customer acceptance.
>
> To me a failed line of pixels is not acceptable, it's either electronics
> or interconnects failing, it negatively impacts its use.

Well guess what. It's gone away. Or at any rate reduced in intensity to the
point where I'm not sure whether I can see it or not. It was definitely there
before - a bright blue vertical line visible if e.g. I slept the machine.

--
Tim

In article <jm44diFqa84U1@mid.individual.net>, TimS
<timstreater@greenbee.net> wrote:

> > To me a failed line of pixels is not acceptable, it's either electronics
> > or interconnects failing, it negatively impacts its use.
>
> Well guess what. It's gone away. Or at any rate reduced in intensity to the
> point where I'm not sure whether I can see it or not. It was definitely there
> before - a bright blue vertical line visible if e.g. I slept the machine.

it will likely come back.

Adrian Caspersz wrote:

> Calum wrote:
>
>> 2.5 years old so we'll have to see how sympathetic they are.
>
> I'd hope it would be covered.

I doubt it ...

"Dell shall repair or replace the Dell Product if it develops a
material fault in the period of one year from date of delivery."

<https://www.dell.com/learn/uk/en/ukcorp1/terms-of-sale-consumer-warranties>

On Wed, 17 Aug 2022 22:14:42 +1000, TimS <timstreater@greenbee.net> wrote:

> On 17 Aug 2022 at 13:04:21 BST, Adrian Caspersz <email@here.invalid>
> wrote:
>
>> On 15/08/2022 02:23, Calum wrote:
>>>>
>>>> 2.5 years old so we'll have to see how sympathetic they are.
>>>
>>> Unless it's still in its "limited hardware warranty period", probably
>>> not very.
>>>
>>> <https://www.dell.com/support/kbdoc/en-ie/000126004/dell-display-pixel-guidelines>
>>
>> I'd hope it would be covered. An occasional dot pixel failure is a
>> problem on the panel substrate. Panels could be sold like that, under
>> terms of sale and customer acceptance.
>>
>> To me a failed line of pixels is not acceptable, it's either electronics
>> or interconnects failing, it negatively impacts its use.
>
> Well guess what. It's gone away. Or at any rate reduced in intensity to
> the
> point where I'm not sure whether I can see it or not. It was definitely
> there
> before - a bright blue vertical line visible if e.g. I slept the machine.

That does indicate a poor connection which varys.

On Wed, 17 Aug 2022 22:50:40 +1000, Andy Burns <usenet@andyburns.uk> wrote:

> Adrian Caspersz wrote:
>
>> Calum wrote:
>>
>>> 2.5 years old so we'll have to see how sympathetic they are.
>> I'd hope it would be covered.
>
> I doubt it ...
>
> "Dell shall repair or replace the Dell Product if it develops a
> material fault in the period of one year from date of delivery."
>
> <https://www.dell.com/learn/uk/en/ukcorp1/terms-of-sale-consumer-warranties>

But the statutory warranty also applys and it isn't just 1 year.

On 17 Aug 2022 12:14:42 GMT
TimS <timstreater@greenbee.net> wrote:

> Well guess what. It's gone away. Or at any rate reduced in intensity
> to the point where I'm not sure whether I can see it or not. It was
> definitely there before - a bright blue vertical line visible if e.g.
> I slept the machine.
>
Probably a poor connection at the edge of the panel, possibly brought
on by recent heating/cooling cycles. If it comes back percussive
maintenance or twisting the screen may make it better (or worse).

On 17/08/2022 13:50, Andy Burns wrote:
> Adrian Caspersz wrote:
>
>> Calum wrote:
>>
>>> 2.5 years old so we'll have to see how sympathetic they are.
>>
>> I'd hope it would be covered.
>
> I doubt it ...
>
>     "Dell shall repair or replace the Dell Product if it develops a
>     material fault in the period of one year from date of delivery."
>
> <https://www.dell.com/learn/uk/en/ukcorp1/terms-of-sale-consumer-warranties>
>
Dell doesn't write consumer law.

Bill

On Thu, 18 Aug 2022 04:59:20 +1000, "Rod Speed"
<rod.speed.aaa@gmail.com> wrote:

>On Wed, 17 Aug 2022 22:14:42 +1000, TimS <timstreater@greenbee.net> wrote:
>
>> On 17 Aug 2022 at 13:04:21 BST, Adrian Caspersz <email@here.invalid>
>> wrote:
>>
>>> On 15/08/2022 02:23, Calum wrote:
>>>>>
>>>>> 2.5 years old so we'll have to see how sympathetic they are.
>>>>
>>>> Unless it's still in its "limited hardware warranty period", probably
>>>> not very.
>>>>
>>>> <https://www.dell.com/support/kbdoc/en-ie/000126004/dell-display-pixel-guidelines>
>>>
>>> I'd hope it would be covered. An occasional dot pixel failure is a
>>> problem on the panel substrate. Panels could be sold like that, under
>>> terms of sale and customer acceptance.
>>>
>>> To me a failed line of pixels is not acceptable, it's either electronics
>>> or interconnects failing, it negatively impacts its use.
>>
>> Well guess what. It's gone away. Or at any rate reduced in intensity to
>> the
>> point where I'm not sure whether I can see it or not. It was definitely
>> there
>> before - a bright blue vertical line visible if e.g. I slept the machine.
>
>That does indicate a poor connection which varys.

Do you mean vary's?

On Thu, 18 Aug 2022 05:01:41 +1000, "Rod Speed"
<rod.speed.aaa@gmail.com> wrote:

>On Wed, 17 Aug 2022 22:50:40 +1000, Andy Burns <usenet@andyburns.uk> wrote:
>
>> Adrian Caspersz wrote:
>>
>>> Calum wrote:
>>>
>>>> 2.5 years old so we'll have to see how sympathetic they are.
>>> I'd hope it would be covered.
>>
>> I doubt it ...
>>
>> "Dell shall repair or replace the Dell Product if it develops a
>> material fault in the period of one year from date of delivery."
>>
>> <https://www.dell.com/learn/uk/en/ukcorp1/terms-of-sale-consumer-warranties>
>
>But the statutory warranty also applys and it isn't just 1 year.

Do you mean apply's?

On Thu, 18 Aug 2022 19:59:10 +1000, Costas Skatadopoulopoulos
<skata.malaga@piraeus.gr> wrote:

> On Thu, 18 Aug 2022 04:59:20 +1000, "Rod Speed"
> <rod.speed.aaa@gmail.com> wrote:
>
>> On Wed, 17 Aug 2022 22:14:42 +1000, TimS <timstreater@greenbee.net>
>> wrote:
>>
>>> On 17 Aug 2022 at 13:04:21 BST, Adrian Caspersz <email@here.invalid>
>>> wrote:
>>>
>>>> On 15/08/2022 02:23, Calum wrote:
>>>>>>
>>>>>> 2.5 years old so we'll have to see how sympathetic they are.
>>>>>
>>>>> Unless it's still in its "limited hardware warranty period", probably
>>>>> not very.
>>>>>
>>>>> <https://www.dell.com/support/kbdoc/en-ie/000126004/dell-display-pixel-guidelines>
>>>>
>>>> I'd hope it would be covered. An occasional dot pixel failure is a
>>>> problem on the panel substrate. Panels could be sold like that, under
>>>> terms of sale and customer acceptance.
>>>>
>>>> To me a failed line of pixels is not acceptable, it's either
>>>> electronics
>>>> or interconnects failing, it negatively impacts its use.
>>>
>>> Well guess what. It's gone away. Or at any rate reduced in intensity to
>>> the
>>> point where I'm not sure whether I can see it or not. It was definitely
>>> there
>>> before - a bright blue vertical line visible if e.g. I slept the
>>> machine.
>>
>> That does indicate a poor connection which varys.
>
> Do you mean vary's?

Nope.

On Thu, 18 Aug 2022 19:59:10 +1000, Costas Skatadopoulopoulos
<skata.malaga@piraeus.gr> wrote:

> On Thu, 18 Aug 2022 05:01:41 +1000, "Rod Speed"
> <rod.speed.aaa@gmail.com> wrote:
>
>> On Wed, 17 Aug 2022 22:50:40 +1000, Andy Burns <usenet@andyburns.uk>
>> wrote:
>>
>>> Adrian Caspersz wrote:
>>>
>>>> Calum wrote:
>>>>
>>>>> 2.5 years old so we'll have to see how sympathetic they are.
>>>> I'd hope it would be covered.
>>>
>>> I doubt it ...
>>>
>>> "Dell shall repair or replace the Dell Product if it develops a
>>> material fault in the period of one year from date of delivery."
>>>
>>> <https://www.dell.com/learn/uk/en/ukcorp1/terms-of-sale-consumer-warranties>
>>
>> But the statutory warranty also applys and it isn't just 1 year.
>
> Do you mean apply's?

Nope, dope.

On 18/08/2022 01:38, Rob Morley wrote:

> percussive maintenance
:)
Is that what I think it means?

On 18 Aug 2022 at 10:59:10 BST, Costas Skatadopoulopoulos
<skata.malaga@piraeus.gr> wrote:

> On Thu, 18 Aug 2022 05:01:41 +1000, "Rod Speed"
> <rod.speed.aaa@gmail.com> wrote:
>
>> On Wed, 17 Aug 2022 22:50:40 +1000, Andy Burns <usenet@andyburns.uk> wrote:
>>
>>> Adrian Caspersz wrote:
>>>
>>>> Calum wrote:
>>>>
>>>>> 2.5 years old so we'll have to see how sympathetic they are.
>>>> I'd hope it would be covered.
>>>
>>> I doubt it ...
>>>
>>> "Dell shall repair or replace the Dell Product if it develops a
>>> material fault in the period of one year from date of delivery."
>>>
>>> <https://www.dell.com/learn/uk/en/ukcorp1/terms-of-sale-consumer-warranties>
>>
>> But the statutory warranty also applys and it isn't just 1 year.
>
> Do you mean apply's?

No, he means varies and applies but his grasp of English is poor.

--
Tim

On Thu, 18 Aug 2022 21:20:58 +1000, TimS <timstreater@greenbee.net> wrote:

> On 18 Aug 2022 at 10:59:10 BST, Costas Skatadopoulopoulos
> <skata.malaga@piraeus.gr> wrote:
>
>> On Thu, 18 Aug 2022 05:01:41 +1000, "Rod Speed"
>> <rod.speed.aaa@gmail.com> wrote:
>>
>>> On Wed, 17 Aug 2022 22:50:40 +1000, Andy Burns <usenet@andyburns.uk>
>>> wrote:
>>>
>>>> Adrian Caspersz wrote:
>>>>
>>>>> Calum wrote:
>>>>>
>>>>>> 2.5 years old so we'll have to see how sympathetic they are.
>>>>> I'd hope it would be covered.
>>>>
>>>> I doubt it ...
>>>>
>>>> "Dell shall repair or replace the Dell Product if it develops a
>>>> material fault in the period of one year from date of delivery."
>>>>
>>>> <https://www.dell.com/learn/uk/en/ukcorp1/terms-of-sale-consumer-warranties>
>>>
>>> But the statutory warranty also applys and it isn't just 1 year.
>>
>> Do you mean apply's?
>
> No, he means varies and applies but his grasp of English is poor.

Nope, I choose to spell it like that, stupid.

On 18/08/2022 11:54, R D S wrote:
> On 18/08/2022 01:38, Rob Morley wrote:
>
>> percussive maintenance
> :)
> Is that what I think it means?

I don't know what you think it means, but in our industry it means thump it.

If that helps you either ignore the problem, or spend days tracking it
down if it's going to a customer.

Andy