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aus+uk / aus.cars / Re: Ford service: or lack thereof.....

SubjectAuthor
* Ford service: or lack thereof.....lindsay
+- Ford service: or lack thereof.....Noddy
+* Ford service: or lack thereof.....Clocky
|`* Ford service: or lack thereof.....Yosemite Sam
| `* Ford service: or lack thereof.....lindsay
|  +* Ford service: or lack thereof.....Daryl
|  |+* Ford service: or lack thereof.....lindsay
|  ||`* Ford service: or lack thereof.....Noddy
|  || `* Ford service: or lack thereof.....John_H
|  ||  `* Ford service: or lack thereof.....Noddy
|  ||   +- Ford service: or lack thereof.....Xeno
|  ||   `* Ford service: or lack thereof.....John_H
|  ||    `- Ford service: or lack thereof.....Noddy
|  |`* Ford service: or lack thereof.....Noddy
|  | `* Ford service: or lack thereof.....Daryl
|  |  `- Ford service: or lack thereof.....Noddy
|  +* Ford service: or lack thereof.....Noddy
|  |+* Ford service: or lack thereof.....Yosemite Sam
|  ||+- Ford service: or lack thereof.....alvey
|  ||+- Ford service: or lack thereof.....Xeno
|  ||`* Ford service: or lack thereof.....Clocky
|  || `- Ford service: or lack thereof.....Xeno
|  |`* Ford service: or lack thereof.....alvey
|  | `- Ford service: or lack thereof.....Xeno
|  +* Ford service: or lack thereof.....Yosemite Sam
|  |`* Ford service: or lack thereof.....lindsay
|  | +* Ford service: or lack thereof.....Yosemite Sam
|  | |`* Ford service: or lack thereof.....lindsay
|  | | +* Ford service: or lack thereof.....lindsay
|  | | |`- Ford service: or lack thereof.....Noddy
|  | | `- Ford service: or lack thereof.....Yosemite Sam
|  | `* Ford service: or lack thereof.....Noddy
|  |  +* Ford service: or lack thereof.....Xeno
|  |  |`- Ford service: or lack thereof.....Yosemite Sam
|  |  `- Ford service: or lack thereof.....alvey
|  `* Ford service: or lack thereof.....alvey
|   +- Ford service: or lack thereof.....Clocky
|   `- Ford service: or lack thereof.....Yosemite Sam
+* Ford service: or lack thereof.....John_H
|+* Ford service: or lack thereof.....Daryl
||+* Ford service: or lack thereof.....Noddy
|||+* Ford service: or lack thereof.....Xeno
||||+- Ford service: or lack thereof.....Yosemite Sam
||||`- Ford service: or lack thereof.....Clocky
|||+- Ford service: or lack thereof.....Clocky
|||+* Ford service: or lack thereof.....John_H
||||`* Ford service: or lack thereof.....Noddy
|||| `* Ford service: or lack thereof.....lindsay
||||  +* Ford service: or lack thereof.....Noddy
||||  |`- Ford service: or lack thereof.....Daryl
||||  `* Ford service: or lack thereof.....Daryl
||||   `* Ford service: or lack thereof.....Noddy
||||    `* Ford service: or lack thereof.....Daryl
||||     `* Ford service: or lack thereof.....Noddy
||||      +- Ford service: or lack thereof.....Xeno
||||      `* Ford service: or lack thereof.....Daryl
||||       +* Ford service: or lack thereof.....Noddy
||||       |`* Ford service: or lack thereof.....jonz@ nothere.com
||||       | `* Ford service: or lack thereof.....Noddy
||||       |  `* Ford service: or lack thereof.....jonz@ nothere.com
||||       |   `- Ford service: or lack thereof.....Noddy
||||       `- Ford service: or lack thereof.....alvey
|||`* Ford service: or lack thereof.....alvey
||| `- Ford service: or lack thereof.....Clocky
||`- Ford service: or lack thereof.....Clocky
|`- Ford service: or lack thereof.....lindsay
`* Ford service: or lack thereof.....Daryl
 +* Ford service: or lack thereof.....Noddy
 |+- Ford service: or lack thereof.....Xeno
 |+* Ford service: or lack thereof.....Daryl
 ||`* Ford service: or lack thereof.....Noddy
 || `- Ford service: or lack thereof.....Daryl
 |+* Ford service: or lack thereof.....alvey
 ||+- Ford service: or lack thereof.....Xeno
 ||+- Ford service: or lack thereof.....Yosemite Sam
 ||`* Ford service: or lack thereof.....Clocky
 || `- Ford service: or lack thereof.....Xeno
 |`- Ford service: or lack thereof.....Clocky
 `- Ford service: or lack thereof.....lindsay

Pages:1234
Ford service: or lack thereof.....

<Ys8aK.18330$aLT.6875@fx05.iad>

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From: nop...@nunnya.business.com.au (lindsay)
Subject: Ford service: or lack thereof.....
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 by: lindsay - Wed, 27 Apr 2022 09:58 UTC

Guys: had my 2021 Ranger XLT cab chassis in to the dealer for it's
15,000k service. Had issues with Ford service at Jefferson Ford
previously, so looked elsewhere. But after having a Navara for 9 years
*without* any serious issues like ticking time bomb engines exploding,
and chassis bending, with 800kg of hydraulic cylinders in the back,
I returned to Ford because they produced a cab chassis, with a big
screen. Which is invaluable....

Sold the Navara for 1/2 of what I paid for it. 102,000 on the clock,
full service history, had to replace the rear spring shackles. Whoope do!

Did the 1500 service at Ford. No worries. Seemed like a waste of time.

At 7000k, i had an oil change at my local mechanic. ( so local, he's
across the road!) He did all the extra wiring for lights, fridge,
tray... and a year later it all works as it's supposed to. All Good.

13 months after the purchase they start emailing me: Your Ranger is
overdue , so I rang 'em and asked what's the first available date with a
LOAN CAR. (I'd fallen for this before with my BF xr6 ute. Service, and
walk to the station / call a cab / ring the wife.... fuck that.

SO, got it there at 7.00am (they open at 7.30) waited till they pulled
the bollards out of the drive through, and 7.40, i'm handed a set of
keys for a 3.2l 6 speed Ranga.... off we go. Noisy engine, no
performance to note....

11.30am, mobile goes off: "Your Ranger is done." Beauty, "i'll be there
in 40 mins."

Blah blah; page full of stupid stuff, blah,blah, here's your keys, cya!
Jumped in, had to readjust the seat position, internal mirror, and off
we go, $299 poorer.

got 100 metres, and the DAB+ radio chops in/out and dies. 5 mins later,
a smattering of noise for maybe 30 seconds, and it's silent. looked
online, a few maybe 10 other ford owners (inc a Focus in UK) far and
wide have had the same issue.

"Do a reset!" Fuck that !!! Lose all networking, all bluetooth, and
phone settings... So I ring the service and they say "do a reset"
How?" They talk me through it over the phone. And I lose the lot.

Not happy, Dan!!! (hence this post)

So, I drive back, (Now a half day wasted) they play with it for 20
mins, proudly announce "it's working now". Cool... Told him to drive
around the block... he got 10 metres and it shit itself. So their answer
was to drag my bus inside, and disconnect the battery. I'm outside the
service centre in the sun... 10 mins later, their quite proud of
themselves.. "It works now..."

yep, it does, Got back to work, but NOW the drivers side window has
issues. ITs controlled by a rocker switch. Poke it and hold, and window
goes all the way down, poke and hold, and it goes again, all the way up.
It's so you can keep 2 hands on the wheel... I'd imagine most cars have
the same shit... 'cept now nine doesnt work. Get back home, check out
youtube, and yep, there's a simple fix which works.

Bus has a 5 year warranty... I think il'l use that if something serious
goes wrong, but I think I'll get my bus serviced elsewhere...

Re: Ford service: or lack thereof.....

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From: me...@home.com (Noddy)
Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Wed, 27 Apr 2022 20:26:02 +1000
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 by: Noddy - Wed, 27 Apr 2022 10:26 UTC

On 27/04/2022 7:58 pm, lindsay wrote:
> Guys: had my 2021 Ranger XLT cab chassis in to the dealer for it's
> 15,000k service. Had issues with Ford service at Jefferson Ford
> previously, so looked elsewhere. But after having a Navara for 9 years
> *without* any serious issues like ticking time bomb engines exploding,
> and chassis bending, with 800kg of hydraulic cylinders in the back,
> I returned to Ford because they produced a cab chassis, with a big
> screen. Which is invaluable....
>
> Sold the Navara for 1/2 of what I paid for it. 102,000 on the clock,
> full service history, had to replace the rear spring shackles. Whoope do!
>
> Did the 1500 service at Ford. No worries. Seemed like a waste of time.
>
> At 7000k, i had an oil change at my local mechanic. ( so local, he's
> across the road!) He did all the extra wiring for lights, fridge,
> tray... and a year later it all works as it's supposed to. All Good.
>
> 13 months after the purchase they start emailing me: Your Ranger is
> overdue , so I rang 'em and asked what's the first available date with a
> LOAN CAR.  (I'd fallen for this before with my BF xr6 ute. Service, and
> walk to the station / call a cab / ring the wife.... fuck that.
>
> SO, got it there at 7.00am (they open at 7.30) waited till they pulled
> the bollards out of the drive through, and 7.40, i'm handed a set of
> keys for a 3.2l 6 speed Ranga.... off we go. Noisy engine, no
> performance to note....
>
> 11.30am, mobile goes off: "Your Ranger is done." Beauty, "i'll be there
> in 40 mins."
>
> Blah blah; page full of stupid stuff, blah,blah, here's your keys, cya!
> Jumped in, had to readjust the seat position, internal mirror, and off
> we go, $299 poorer.
>
> got 100 metres, and the DAB+ radio chops in/out and dies. 5 mins later,
> a smattering of noise for maybe 30 seconds, and it's silent. looked
> online, a few maybe 10 other ford owners (inc a Focus in UK) far and
> wide have had the same issue.
>
> "Do a reset!" Fuck that !!! Lose all networking, all bluetooth, and
> phone settings... So I ring the service and they say "do a reset" How?"
> They talk me through it over the phone. And I lose the lot.
>
> Not happy, Dan!!! (hence this post)
>
>  So, I drive back, (Now a half day wasted) they play with it for 20
> mins, proudly announce "it's working now". Cool... Told him to drive
> around the block... he got 10 metres and it shit itself. So their answer
> was to drag my bus inside, and disconnect the battery. I'm outside the
> service centre in the sun...  10 mins later, their quite proud of
> themselves.. "It works now..."
>
> yep, it does, Got back to work, but NOW the drivers side window has
> issues. ITs controlled by a rocker switch. Poke it and hold, and window
> goes all the way down, poke and hold, and it goes again, all the way up.
> It's so you can keep 2 hands on the wheel... I'd imagine most cars have
> the same shit... 'cept now nine doesnt work. Get back home, check out
> youtube, and yep, there's a simple fix which works.
>
> Bus has a 5 year warranty... I think il'l use that if something serious
> goes wrong, but I think I'll get my bus serviced elsewhere...

Fucking hopeless. Seriously....

--
--
--
Regards,
Noddy.

Re: Ford service: or lack thereof.....

<t4bdir$jkh$1@dont-email.me>

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From: notgo...@happen.com (Clocky)
Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Wed, 27 Apr 2022 20:39:56 +0800
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 by: Clocky - Wed, 27 Apr 2022 12:39 UTC

On 27/04/2022 5:58 pm, lindsay wrote:
> Guys: had my 2021 Ranger XLT cab chassis in to the dealer for it's
> 15,000k service. Had issues with Ford service at Jefferson Ford
> previously, so looked elsewhere. But after having a Navara for 9 years
> *without* any serious issues like ticking time bomb engines exploding,
> and chassis bending, with 800kg of hydraulic cylinders in the back,

Plenty did which is why Nissan has earned it's bad reputation and that's
reflected in it's poor Navara sales performance.

> I returned to Ford because they produced a cab chassis, with a big
> screen. Which is invaluable....
>
> Sold the Navara for 1/2 of what I paid for it. 102,000 on the clock,
> full service history, had to replace the rear spring shackles. Whoope do!
>
> Did the 1500 service at Ford. No worries. Seemed like a waste of time.
>
> At 7000k, i had an oil change at my local mechanic. ( so local, he's
> across the road!) He did all the extra wiring for lights, fridge,
> tray... and a year later it all works as it's supposed to. All Good.
>
> 13 months after the purchase they start emailing me: Your Ranger is
> overdue , so I rang 'em and asked what's the first available date with a
> LOAN CAR.  (I'd fallen for this before with my BF xr6 ute. Service, and
> walk to the station / call a cab / ring the wife.... fuck that.
>
> SO, got it there at 7.00am (they open at 7.30) waited till they pulled
> the bollards out of the drive through, and 7.40, i'm handed a set of
> keys for a 3.2l 6 speed Ranga.... off we go. Noisy engine, no
> performance to note....
>
> 11.30am, mobile goes off: "Your Ranger is done." Beauty, "i'll be there
> in 40 mins."
>
> Blah blah; page full of stupid stuff, blah,blah, here's your keys, cya!
> Jumped in, had to readjust the seat position, internal mirror, and off
> we go, $299 poorer.
>
> got 100 metres, and the DAB+ radio chops in/out and dies. 5 mins later,
> a smattering of noise for maybe 30 seconds, and it's silent. looked
> online, a few maybe 10 other ford owners (inc a Focus in UK) far and
> wide have had the same issue.
>
> "Do a reset!" Fuck that !!! Lose all networking, all bluetooth, and
> phone settings... So I ring the service and they say "do a reset" How?"
> They talk me through it over the phone. And I lose the lot.
>
> Not happy, Dan!!! (hence this post)
>
>  So, I drive back, (Now a half day wasted) they play with it for 20
> mins, proudly announce "it's working now". Cool... Told him to drive
> around the block... he got 10 metres and it shit itself. So their answer
> was to drag my bus inside, and disconnect the battery. I'm outside the
> service centre in the sun...  10 mins later, their quite proud of
> themselves.. "It works now..."
>
> yep, it does, Got back to work, but NOW the drivers side window has
> issues. ITs controlled by a rocker switch. Poke it and hold, and window
> goes all the way down, poke and hold, and it goes again, all the way up.
> It's so you can keep 2 hands on the wheel... I'd imagine most cars have
> the same shit... 'cept now nine doesnt work. Get back home, check out
> youtube, and yep, there's a simple fix which works.
>
> Bus has a 5 year warranty... I think il'l use that if something serious
> goes wrong, but I think I'll get my bus serviced elsewhere...
>

You were warned about the appalling support from Ford and it's dealers.

Re: Ford service: or lack thereof.....

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From: john4...@hotmail.com (John_H)
Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 09:50:10 +1000
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 by: John_H - Wed, 27 Apr 2022 23:50 UTC

lindsay wrote:
>
>Guys: had my 2021 Ranger XLT cab chassis in to the dealer for it's
>15,000k service. Had issues with Ford service at Jefferson Ford
>previously, so looked elsewhere. But after having a Navara for 9 years
>*without* any serious issues like ticking time bomb engines exploding,
>and chassis bending, with 800kg of hydraulic cylinders in the back,
>I returned to Ford because they produced a cab chassis, with a big
>screen. Which is invaluable....
>
>Sold the Navara for 1/2 of what I paid for it. 102,000 on the clock,
>full service history, had to replace the rear spring shackles. Whoope do!
>
>Did the 1500 service at Ford. No worries. Seemed like a waste of time.
>
>At 7000k, i had an oil change at my local mechanic. ( so local, he's
>across the road!) He did all the extra wiring for lights, fridge,
>tray... and a year later it all works as it's supposed to. All Good.
>
>13 months after the purchase they start emailing me: Your Ranger is
>overdue , so I rang 'em and asked what's the first available date with a
>LOAN CAR. (I'd fallen for this before with my BF xr6 ute. Service, and
>walk to the station / call a cab / ring the wife.... fuck that.
>
>SO, got it there at 7.00am (they open at 7.30) waited till they pulled
>the bollards out of the drive through, and 7.40, i'm handed a set of
>keys for a 3.2l 6 speed Ranga.... off we go. Noisy engine, no
>performance to note....
>
>11.30am, mobile goes off: "Your Ranger is done." Beauty, "i'll be there
>in 40 mins."
>
>Blah blah; page full of stupid stuff, blah,blah, here's your keys, cya!
>Jumped in, had to readjust the seat position, internal mirror, and off
>we go, $299 poorer.
>
>got 100 metres, and the DAB+ radio chops in/out and dies. 5 mins later,
>a smattering of noise for maybe 30 seconds, and it's silent. looked
>online, a few maybe 10 other ford owners (inc a Focus in UK) far and
>wide have had the same issue.
>
>"Do a reset!" Fuck that !!! Lose all networking, all bluetooth, and
>phone settings... So I ring the service and they say "do a reset"
>How?" They talk me through it over the phone. And I lose the lot.
>
>Not happy, Dan!!! (hence this post)
>
> So, I drive back, (Now a half day wasted) they play with it for 20
>mins, proudly announce "it's working now". Cool... Told him to drive
>around the block... he got 10 metres and it shit itself. So their answer
>was to drag my bus inside, and disconnect the battery. I'm outside the
>service centre in the sun... 10 mins later, their quite proud of
>themselves.. "It works now..."
>
>yep, it does, Got back to work, but NOW the drivers side window has
>issues. ITs controlled by a rocker switch. Poke it and hold, and window
>goes all the way down, poke and hold, and it goes again, all the way up.
>It's so you can keep 2 hands on the wheel... I'd imagine most cars have
>the same shit... 'cept now nine doesnt work. Get back home, check out
>youtube, and yep, there's a simple fix which works.
>
>Bus has a 5 year warranty... I think il'l use that if something serious
>goes wrong, but I think I'll get my bus serviced elsewhere...

Sounds like nothing's changed in the thirty something years since I
last got involved with a Ford dealership. My ute went in for its
complementary service with a long list of faults and came back with
four additional ones. Consequently I'd offer the following advice
based on that experience and what followed....

1) Get everything in writing and keep every piece of documentation as
they'll lie and deny on any issue that might arise from it. When that
does inevitably happen only provide them with a copy as they'll lose
the original otherwise.

2) Find a competent independent mechanic who'll back you up on any
major warranty issues and be prepared to pay your own mechanic to fix
the less serious ones. Unfortunately you'll still need to take it
back to the dealer for the recalls for which they're legally obliged
to notify you (in earlier times it wasn't a legal requirement and they
frequently didn't).

3) When a major problem does arise expect to argue long and hard and
if you do happen to "win" make sure to have your mechanic check the
workmanship which is likely to be shit awful. You'll also need to pay
him to rectify it.

--
John H

Re: Ford service: or lack thereof.....

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In-Reply-To: <t4bdir$jkh$1@dont-email.me>
 by: Yosemite Sam - Thu, 28 Apr 2022 01:08 UTC

On 27/04/2022 10:39 pm, Clocky wrote:
> On 27/04/2022 5:58 pm, lindsay wrote:
>> Guys: had my 2021 Ranger XLT cab chassis in to the dealer for it's
>> 15,000k service. Had issues with Ford service at Jefferson Ford
>> previously, so looked elsewhere. But after having a Navara for 9
>> years *without* any serious issues like ticking time bomb engines
>> exploding, and chassis bending, with 800kg of hydraulic cylinders in
>> the back,
>
> Plenty did which is why Nissan has earned it's bad reputation and
> that's reflected in it's poor Navara sales performance.
>
>> I returned to Ford because they produced a cab chassis, with a big
>> screen. Which is invaluable....
>>
>> Sold the Navara for 1/2 of what I paid for it. 102,000 on the clock,
>> full service history, had to replace the rear spring shackles. Whoope
>> do!
>>
>> Did the 1500 service at Ford. No worries. Seemed like a waste of time.
>>
>> At 7000k, i had an oil change at my local mechanic. ( so local, he's
>> across the road!) He did all the extra wiring for lights, fridge,
>> tray... and a year later it all works as it's supposed to. All Good.
>>
>> 13 months after the purchase they start emailing me: Your Ranger is
>> overdue , so I rang 'em and asked what's the first available date
>> with a LOAN CAR.  (I'd fallen for this before with my BF xr6 ute.
>> Service, and walk to the station / call a cab / ring the wife....
>> fuck that.
>>
>> SO, got it there at 7.00am (they open at 7.30) waited till they
>> pulled the bollards out of the drive through, and 7.40, i'm handed a
>> set of keys for a 3.2l 6 speed Ranga.... off we go. Noisy engine, no
>> performance to note....
>>
>> 11.30am, mobile goes off: "Your Ranger is done." Beauty, "i'll be
>> there in 40 mins."
>>
>> Blah blah; page full of stupid stuff, blah,blah, here's your keys, cya!
>> Jumped in, had to readjust the seat position, internal mirror, and
>> off we go, $299 poorer.
>>
>> got 100 metres, and the DAB+ radio chops in/out and dies. 5 mins
>> later, a smattering of noise for maybe 30 seconds, and it's silent.
>> looked online, a few maybe 10 other ford owners (inc a Focus in UK)
>> far and wide have had the same issue.
>>
>> "Do a reset!" Fuck that !!! Lose all networking, all bluetooth, and
>> phone settings... So I ring the service and they say "do a reset"
>> How?" They talk me through it over the phone. And I lose the lot.
>>
>> Not happy, Dan!!! (hence this post)
>>
>>   So, I drive back, (Now a half day wasted) they play with it for 20
>> mins, proudly announce "it's working now". Cool... Told him to drive
>> around the block... he got 10 metres and it shit itself. So their
>> answer was to drag my bus inside, and disconnect the battery. I'm
>> outside the service centre in the sun...  10 mins later, their quite
>> proud of themselves.. "It works now..."
>>
>> yep, it does, Got back to work, but NOW the drivers side window has
>> issues. ITs controlled by a rocker switch. Poke it and hold, and
>> window goes all the way down, poke and hold, and it goes again, all
>> the way up. It's so you can keep 2 hands on the wheel... I'd imagine
>> most cars have the same shit... 'cept now nine doesnt work. Get back
>> home, check out youtube, and yep, there's a simple fix which works.
>>
>> Bus has a 5 year warranty... I think il'l use that if something
>> serious goes wrong, but I think I'll get my bus serviced elsewhere...
>>
>
> You were warned about the appalling support from Ford and it's dealers.

anyone who buys a Ford needs their head read!

--
https://tinyurl.com/Yosemite-Sam

FUCK PUTIN!!

Re: Ford service: or lack thereof.....

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From: dwalf...@westpine.com.au (Daryl)
Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 11:46:02 +1000
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 by: Daryl - Thu, 28 Apr 2022 01:46 UTC

On 27/4/2022 7:58 pm, lindsay wrote:
> Guys: had my 2021 Ranger XLT cab chassis in to the dealer for it's
> 15,000k service. Had issues with Ford service at Jefferson Ford
> previously, so looked elsewhere. But after having a Navara for 9 years
> *without* any serious issues like ticking time bomb engines exploding,
> and chassis bending, with 800kg of hydraulic cylinders in the back,
> I returned to Ford because they produced a cab chassis, with a big
> screen. Which is invaluable....
>
> Sold the Navara for 1/2 of what I paid for it. 102,000 on the clock,
> full service history, had to replace the rear spring shackles. Whoope do!
>
> Did the 1500 service at Ford. No worries. Seemed like a waste of time.
>
> At 7000k, i had an oil change at my local mechanic. ( so local, he's
> across the road!) He did all the extra wiring for lights, fridge,
> tray... and a year later it all works as it's supposed to. All Good.
>
> 13 months after the purchase they start emailing me: Your Ranger is
> overdue , so I rang 'em and asked what's the first available date with a
> LOAN CAR.  (I'd fallen for this before with my BF xr6 ute. Service, and
> walk to the station / call a cab / ring the wife.... fuck that.
>
> SO, got it there at 7.00am (they open at 7.30) waited till they pulled
> the bollards out of the drive through, and 7.40, i'm handed a set of
> keys for a 3.2l 6 speed Ranga.... off we go. Noisy engine, no
> performance to note....
>
> 11.30am, mobile goes off: "Your Ranger is done." Beauty, "i'll be there
> in 40 mins."
>
> Blah blah; page full of stupid stuff, blah,blah, here's your keys, cya!
> Jumped in, had to readjust the seat position, internal mirror, and off
> we go, $299 poorer.

Fixed price service?
>
> got 100 metres, and the DAB+ radio chops in/out and dies. 5 mins later,
> a smattering of noise for maybe 30 seconds, and it's silent. looked
> online, a few maybe 10 other ford owners (inc a Focus in UK) far and
> wide have had the same issue.
>
> "Do a reset!" Fuck that !!! Lose all networking, all bluetooth, and
> phone settings... So I ring the service and they say "do a reset" How?"
> They talk me through it over the phone. And I lose the lot.
>
> Not happy, Dan!!! (hence this post)
>
>  So, I drive back, (Now a half day wasted) they play with it for 20
> mins, proudly announce "it's working now". Cool... Told him to drive
> around the block... he got 10 metres and it shit itself. So their answer
> was to drag my bus inside, and disconnect the battery. I'm outside the
> service centre in the sun...  10 mins later, their quite proud of
> themselves.. "It works now..."
>
> yep, it does, Got back to work, but NOW the drivers side window has
> issues. ITs controlled by a rocker switch. Poke it and hold, and window
> goes all the way down, poke and hold, and it goes again, all the way up.
> It's so you can keep 2 hands on the wheel... I'd imagine most cars have
> the same shit... 'cept now nine doesnt work. Get back home, check out
> youtube, and yep, there's a simple fix which works.

Sounds like they "updated" the cars computers and didn't test everything
afterwards.
>
> Bus has a 5 year warranty... I think il'l use that if something serious
> goes wrong, but I think I'll get my bus serviced elsewhere...
>
Good plan if you already know a good independent but they can be just as
hit and miss.
Mate took his Volvo to an independent Volvo specialist because the
dealer was too expensive, they incorrectly fitted new rear shocks
resulting in one snapped shocked shaft 150km from home while towing a
trailer, he has RACV Total Care so it didn't cost him to get it all
towed home but a lot of time was wasted.
Same mates son had his Hilux supposedly serviced by an independent, I
serviced it a couple of weeks ago and it looked like it hadn't been
serviced for years, looks like he paid for services that weren't done.

--
Daryl

Re: Ford service: or lack thereof.....

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Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 12:06:59 +1000
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 by: Daryl - Thu, 28 Apr 2022 02:06 UTC

On 28/4/2022 9:50 am, John_H wrote:
> lindsay wrote:
>>
>> Guys: had my 2021 Ranger XLT cab chassis in to the dealer for it's
>> 15,000k service. Had issues with Ford service at Jefferson Ford
>> previously, so looked elsewhere. But after having a Navara for 9 years
>> *without* any serious issues like ticking time bomb engines exploding,
>> and chassis bending, with 800kg of hydraulic cylinders in the back,
>> I returned to Ford because they produced a cab chassis, with a big
>> screen. Which is invaluable....
>>
>> Sold the Navara for 1/2 of what I paid for it. 102,000 on the clock,
>> full service history, had to replace the rear spring shackles. Whoope do!
>>
>> Did the 1500 service at Ford. No worries. Seemed like a waste of time.
>>
>> At 7000k, i had an oil change at my local mechanic. ( so local, he's
>> across the road!) He did all the extra wiring for lights, fridge,
>> tray... and a year later it all works as it's supposed to. All Good.
>>
>> 13 months after the purchase they start emailing me: Your Ranger is
>> overdue , so I rang 'em and asked what's the first available date with a
>> LOAN CAR. (I'd fallen for this before with my BF xr6 ute. Service, and
>> walk to the station / call a cab / ring the wife.... fuck that.
>>
>> SO, got it there at 7.00am (they open at 7.30) waited till they pulled
>> the bollards out of the drive through, and 7.40, i'm handed a set of
>> keys for a 3.2l 6 speed Ranga.... off we go. Noisy engine, no
>> performance to note....
>>
>> 11.30am, mobile goes off: "Your Ranger is done." Beauty, "i'll be there
>> in 40 mins."
>>
>> Blah blah; page full of stupid stuff, blah,blah, here's your keys, cya!
>> Jumped in, had to readjust the seat position, internal mirror, and off
>> we go, $299 poorer.
>>
>> got 100 metres, and the DAB+ radio chops in/out and dies. 5 mins later,
>> a smattering of noise for maybe 30 seconds, and it's silent. looked
>> online, a few maybe 10 other ford owners (inc a Focus in UK) far and
>> wide have had the same issue.
>>
>> "Do a reset!" Fuck that !!! Lose all networking, all bluetooth, and
>> phone settings... So I ring the service and they say "do a reset"
>> How?" They talk me through it over the phone. And I lose the lot.
>>
>> Not happy, Dan!!! (hence this post)
>>
>> So, I drive back, (Now a half day wasted) they play with it for 20
>> mins, proudly announce "it's working now". Cool... Told him to drive
>> around the block... he got 10 metres and it shit itself. So their answer
>> was to drag my bus inside, and disconnect the battery. I'm outside the
>> service centre in the sun... 10 mins later, their quite proud of
>> themselves.. "It works now..."
>>
>> yep, it does, Got back to work, but NOW the drivers side window has
>> issues. ITs controlled by a rocker switch. Poke it and hold, and window
>> goes all the way down, poke and hold, and it goes again, all the way up.
>> It's so you can keep 2 hands on the wheel... I'd imagine most cars have
>> the same shit... 'cept now nine doesnt work. Get back home, check out
>> youtube, and yep, there's a simple fix which works.
>>
>> Bus has a 5 year warranty... I think il'l use that if something serious
>> goes wrong, but I think I'll get my bus serviced elsewhere...
>
> Sounds like nothing's changed in the thirty something years since I
> last got involved with a Ford dealership. My ute went in for its
> complementary service with a long list of faults and came back with
> four additional ones. Consequently I'd offer the following advice
> based on that experience and what followed....
>
> 1) Get everything in writing and keep every piece of documentation as
> they'll lie and deny on any issue that might arise from it. When that
> does inevitably happen only provide them with a copy as they'll lose
> the original otherwise.
>
> 2) Find a competent independent mechanic who'll back you up on any
> major warranty issues and be prepared to pay your own mechanic to fix
> the less serious ones. Unfortunately you'll still need to take it
> back to the dealer for the recalls for which they're legally obliged
> to notify you (in earlier times it wasn't a legal requirement and they
> frequently didn't).
>
> 3) When a major problem does arise expect to argue long and hard and
> if you do happen to "win" make sure to have your mechanic check the
> workmanship which is likely to be shit awful. You'll also need to pay
> him to rectify it.
>

Very good advise.
I've not owned a new Ford so I've had zero experience with Ford dealer
service, had 3 new Subaru's and 2 new Toyota's, mostly no problem with
the quality of Subaru dealers workmanship but several times they tried
to up sell unnecessary expensive extra servicing.
Mostly happy with local Toyota dealer service dept although they did
tell me that I needed new fuel injectors in my Hilux due to poor idling
at high ambient temps, they wanted $3700 so I declined:-)
Nearly 50k km later when I sold it it was still running fine on the OE
injectors.

--
Daryl

Re: Ford service: or lack thereof.....

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From: me...@home.com (Noddy)
Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 13:00:42 +1000
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 by: Noddy - Thu, 28 Apr 2022 03:00 UTC

On 28/04/2022 12:06 pm, Daryl wrote:
> On 28/4/2022 9:50 am, John_H wrote:
>> lindsay wrote:

>> 3) When a major problem does arise expect to argue long and hard and
>> if you do happen to "win" make sure to have your mechanic check the
>> workmanship which is likely to be shit awful.  You'll also need to pay
>> him to rectify it.
>>
>
> Very good advise.

For the most part, but I wouldn't be paying people to fix their fuckups.

> I've not owned a new Ford so I've had zero experience with Ford dealer
> service, had 3 new Subaru's and 2 new Toyota's, mostly no problem with
> the quality of Subaru dealers workmanship but several times they tried
> to up sell unnecessary expensive extra servicing.
> Mostly happy with local Toyota dealer service dept although they did
> tell me that I needed new fuel injectors in my Hilux due to poor idling
> at high ambient temps, they wanted $3700 so I declined:-)
> Nearly 50k km later when I sold it it was still running fine on the OE
> injectors.

They're all the same. There is no one particular marque that has a
monopoly on quality service.

--
--
--
Regards,
Noddy.

Re: Ford service: or lack thereof.....

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From: xenol...@optusnet.com.au (Xeno)
Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 13:39:53 +1000
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 by: Xeno - Thu, 28 Apr 2022 03:39 UTC

On 28/4/2022 1:00 pm, Noddy wrote:
> On 28/04/2022 12:06 pm, Daryl wrote:
>> On 28/4/2022 9:50 am, John_H wrote:
>>> lindsay wrote:
>
>>> 3) When a major problem does arise expect to argue long and hard and
>>> if you do happen to "win" make sure to have your mechanic check the
>>> workmanship which is likely to be shit awful.  You'll also need to pay
>>> him to rectify it.
>>>
>>
>> Very good advise.
>
> For the most part, but I wouldn't be paying people to fix their fuckups.
>
>> I've not owned a new Ford so I've had zero experience with Ford dealer
>> service, had 3 new Subaru's and 2 new Toyota's, mostly no problem with
>> the quality of Subaru dealers workmanship but several times they tried
>> to up sell unnecessary expensive extra servicing.
>> Mostly happy with local Toyota dealer service dept although they did
>> tell me that I needed new fuel injectors in my Hilux due to poor
>> idling at high ambient temps, they wanted $3700 so I declined:-)
>> Nearly 50k km later when I sold it it was still running fine on the OE
>> injectors.
>
> They're all the same. There is no one particular marque that has a
> monopoly on quality service.
>
Not all the same Darren! Ford is right down there at the nadir along
with Fiat/Chrysler, Benz, Nissan and sundry others.

--
Xeno

Nothing astonishes Noddy so much as common sense and plain dealing.
(with apologies to Ralph Waldo Emerson)

Re: Ford service: or lack thereof.....

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Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 13:49:00 +1000
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 by: Noddy - Thu, 28 Apr 2022 03:49 UTC

On 28/04/2022 11:46 am, Daryl wrote:
> On 27/4/2022 7:58 pm, lindsay wrote:

>> Bus has a 5 year warranty... I think il'l use that if something
>> serious goes wrong, but I think I'll get my bus serviced elsewhere...
>>
> Good plan if you already know a good independent but they can be just as
> hit and miss.

They sure can.

> Mate took his Volvo to an independent Volvo specialist because the
> dealer was too expensive, they incorrectly fitted new rear shocks
> resulting in one snapped shocked shaft 150km from home while towing a
> trailer, he has RACV Total Care so it didn't cost him to get it all
> towed home but a lot of time was wasted.

You'd have to be pissed off.

> Same mates son had his Hilux supposedly serviced by an independent, I
> serviced it a couple of weeks ago and it looked like it hadn't been
> serviced for years, looks like he paid for services that weren't done.

I've long been a supporter of the theory that you get a better level of
service from an independent than a dealer, as unlike the dealer the
independent lives or dies on the strength of the service they provide to
their customers and the reputation that comes from that. As having been
an independent myself I'm well aware of how important having happy
customers can be.

And there's some great ones out there. But it's not a given that all
independents provide quality work.

A lot of the stuff I've done here has been "rectification work" to
correct shit other people have fucked up, from both dealership and
independent alike, and some of it has been quite remarkably astonishing
to the point where you have to wonder how some of these people can get
up in the morning and manage to brush their teeth without stabbing
themselves in the head with the brush.

One I can tell you about that took place relatively recently was a woman
I met on Facebook. She's a French back-packer who is travelling around
Oz in a Ford Econovan, and it recently developed a clutch problem. So
she took it to a mechanical repair shop on the other side of town who
diagnosed a worn out clutch and quoted her on replacing it which she
agreed to and left the van with them for it to be done.

A week later she got it back with the clutch exactly the same, only now
it had no reverse gear.

After an exchange of messages and trying to understand what they'd done
which wasn't particularly easy as she knew nothing about cars and her
English wasn't fantastic, it was agreed that the thing be towed here and
I would fix it as I had a replacement gearbox, clutch and hydraulics
sitting here in the rack to suit that particular model.

To cut a long story short it turned out that they had diagnosed it as
needing a replacement clutch but the problem with it was actually a
clutch master cylinder that wouldn't hold pressure, and given that she'd
told them that you had to pump the pedal to get the thing in gear and
that the van would stall if you held it there at idle they could have
worked that out for themselves if they'd had any brains.

Once it was here the hydraulics component was easy to sort by replacing
the master cylinder, but the sudden loss of reverse wasn't so obvious.
It was comical though. What the morons had done for some reason was to
remove the reverse light switch from the side of the box, but when
putting it back in they'd neglected to refit the copper washer under the
switch which allowed the switch to travel too far into the housing and
prevented the ball from moving all the way past the shaft and allowing
the reverse selector shaft to move into position.

For fuck's sake :)

It took a while to find that. I had the linkages disconnected as I
thought they'd connected something wrong and fucked something up, but it
was only after I got the box I have here down from the rack and compared
the two side by side did I notice the thick washer missing off her box
and that was the problem. I didn't think so at first but I tested the
idea on the spare box and sure enough. Remove the switch, take off the
washer and reinstall the switch and reverse won't select.

Absolutely fucking stupid, right? The thing is that they replaced the
clutch and *then* handed the thing back to her not only with the clutch
in the exact same non functioning state as it was before, but now with a
non working reverse gear and told her that her gearbox needed to be
replaced while handing her a 1200 buck bill for the totally unnecessary
clutch replacement.

Incompetence on a grand scale, and if it were my van I would name and
shame these guys, but I wasn't their customer and that's up to the woman
to do. Although I understand that as a backpacker with no fixed address
she had taken the van from them before paying for the clutch, and I'm no
sure as to what payment arrangements she was going to make.

If any.

--
--
--
Regards,
Noddy.

Re: Ford service: or lack thereof.....

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From: fel...@invalid.com (Yosemite Sam)
Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 14:14:40 +1000
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 by: Yosemite Sam - Thu, 28 Apr 2022 04:14 UTC

On 28/04/2022 1:39 pm, Xeno wrote:
> On 28/4/2022 1:00 pm, Noddy wrote:
>> On 28/04/2022 12:06 pm, Daryl wrote:
>>> On 28/4/2022 9:50 am, John_H wrote:
>>>> lindsay wrote:
>>
>>>> 3) When a major problem does arise expect to argue long and hard and
>>>> if you do happen to "win" make sure to have your mechanic check the
>>>> workmanship which is likely to be shit awful.  You'll also need to pay
>>>> him to rectify it.
>>>>
>>>
>>> Very good advise.
>>
>> For the most part, but I wouldn't be paying people to fix their fuckups.
>>
>>> I've not owned a new Ford so I've had zero experience with Ford
>>> dealer service, had 3 new Subaru's and 2 new Toyota's, mostly no
>>> problem with the quality of Subaru dealers workmanship but several
>>> times they tried to up sell unnecessary expensive extra servicing.
>>> Mostly happy with local Toyota dealer service dept although they did
>>> tell me that I needed new fuel injectors in my Hilux due to poor
>>> idling at high ambient temps, they wanted $3700 so I declined:-)
>>> Nearly 50k km later when I sold it it was still running fine on the
>>> OE injectors.
>>
>> They're all the same. There is no one particular marque that has a
>> monopoly on quality service.
>>
> Not all the same Darren! Ford is right down there at the nadir along
> with Fiat/Chrysler, Benz, Nissan and sundry others.
>
>

yep. I can't fault my Mitsubishi dealer service.

--
https://tinyurl.com/Yosemite-Sam

FUCK PUTIN!!

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From: notgo...@happen.com (Clocky)
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Subject: Re: Ford service: or lack thereof.....
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 by: Clocky - Thu, 28 Apr 2022 05:17 UTC

On 28/04/2022 11:39 am, Xeno wrote:
> On 28/4/2022 1:00 pm, Noddy wrote:
>> On 28/04/2022 12:06 pm, Daryl wrote:
>>> On 28/4/2022 9:50 am, John_H wrote:
>>>> lindsay wrote:
>>
>>>> 3) When a major problem does arise expect to argue long and hard and
>>>> if you do happen to "win" make sure to have your mechanic check the
>>>> workmanship which is likely to be shit awful.  You'll also need to pay
>>>> him to rectify it.
>>>>
>>>
>>> Very good advise.
>>
>> For the most part, but I wouldn't be paying people to fix their fuckups.
>>
>>> I've not owned a new Ford so I've had zero experience with Ford
>>> dealer service, had 3 new Subaru's and 2 new Toyota's, mostly no
>>> problem with the quality of Subaru dealers workmanship but several
>>> times they tried to up sell unnecessary expensive extra servicing.
>>> Mostly happy with local Toyota dealer service dept although they did
>>> tell me that I needed new fuel injectors in my Hilux due to poor
>>> idling at high ambient temps, they wanted $3700 so I declined:-)
>>> Nearly 50k km later when I sold it it was still running fine on the
>>> OE injectors.
>>
>> They're all the same. There is no one particular marque that has a
>> monopoly on quality service.
>>
> Not all the same Darren! Ford is right down there at the nadir along
> with Fiat/Chrysler, Benz, Nissan and sundry others.
>
>

Indeed. Ford is one of the very worst and Nissan not much better.
Fiat/Chrysler goes without saying and Benz... well, decent coffees in
the reception area last I heard but that would the only good thing.

--
keith on the 7 Oct 2021 wrote;
"He asserts that the claim is true, so, if
it is unproven, he is lying."

Re: Ford service: or lack thereof.....

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Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 13:22:40 +0800
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 by: Clocky - Thu, 28 Apr 2022 05:22 UTC

On 28/04/2022 11:00 am, Noddy wrote:
> On 28/04/2022 12:06 pm, Daryl wrote:
>> On 28/4/2022 9:50 am, John_H wrote:
>>> lindsay wrote:
>
>>> 3) When a major problem does arise expect to argue long and hard and
>>> if you do happen to "win" make sure to have your mechanic check the
>>> workmanship which is likely to be shit awful.  You'll also need to pay
>>> him to rectify it.
>>>
>>
>> Very good advise.
>
> For the most part, but I wouldn't be paying people to fix their fuckups.

It's OK Noddy, you're not even allowed to work on vehicles under
warranty because you're not qualified.

Sucks to be you, not even able to service the wifes car lol :-)

>
>> I've not owned a new Ford so I've had zero experience with Ford dealer
>> service, had 3 new Subaru's and 2 new Toyota's, mostly no problem with
>> the quality of Subaru dealers workmanship but several times they tried
>> to up sell unnecessary expensive extra servicing.
>> Mostly happy with local Toyota dealer service dept although they did
>> tell me that I needed new fuel injectors in my Hilux due to poor
>> idling at high ambient temps, they wanted $3700 so I declined:-)
>> Nearly 50k km later when I sold it it was still running fine on the OE
>> injectors.
>
> They're all the same. There is no one particular marque that has a
> monopoly on quality service.
>

There are certainly marques that are very poor in that area and
manufacturers that have a long history of shafting their customers.
Chrysler/Ford and Nissan consistently the worst of the lot.

--
keith on the 7 Oct 2021 wrote;
"He asserts that the claim is true, so, if
it is unproven, he is lying."

Re: Ford service: or lack thereof.....

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 by: Clocky - Thu, 28 Apr 2022 05:28 UTC

On 28/04/2022 10:06 am, Daryl wrote:
> On 28/4/2022 9:50 am, John_H wrote:
>> lindsay wrote:
>>>
>>> Guys: had my 2021 Ranger XLT cab chassis in to the dealer for it's
>>> 15,000k service. Had issues with Ford service at Jefferson Ford
>>> previously, so looked elsewhere. But after having a Navara for 9 years
>>> *without* any serious issues like ticking time bomb engines exploding,
>>> and chassis bending, with 800kg of hydraulic cylinders in the back,
>>> I returned to Ford because they produced a cab chassis, with a big
>>> screen. Which is invaluable....
>>>
>>> Sold the Navara for 1/2 of what I paid for it. 102,000 on the clock,
>>> full service history, had to replace the rear spring shackles. Whoope
>>> do!
>>>
>>> Did the 1500 service at Ford. No worries. Seemed like a waste of time.
>>>
>>> At 7000k, i had an oil change at my local mechanic. ( so local, he's
>>> across the road!) He did all the extra wiring for lights, fridge,
>>> tray... and a year later it all works as it's supposed to. All Good.
>>>
>>> 13 months after the purchase they start emailing me: Your Ranger is
>>> overdue , so I rang 'em and asked what's the first available date with a
>>> LOAN CAR.  (I'd fallen for this before with my BF xr6 ute. Service, and
>>> walk to the station / call a cab / ring the wife.... fuck that.
>>>
>>> SO, got it there at 7.00am (they open at 7.30) waited till they pulled
>>> the bollards out of the drive through, and 7.40, i'm handed a set of
>>> keys for a 3.2l 6 speed Ranga.... off we go. Noisy engine, no
>>> performance to note....
>>>
>>> 11.30am, mobile goes off: "Your Ranger is done." Beauty, "i'll be there
>>> in 40 mins."
>>>
>>> Blah blah; page full of stupid stuff, blah,blah, here's your keys, cya!
>>> Jumped in, had to readjust the seat position, internal mirror, and off
>>> we go, $299 poorer.
>>>
>>> got 100 metres, and the DAB+ radio chops in/out and dies. 5 mins later,
>>> a smattering of noise for maybe 30 seconds, and it's silent. looked
>>> online, a few maybe 10 other ford owners (inc a Focus in UK) far and
>>> wide have had the same issue.
>>>
>>> "Do a reset!" Fuck that !!! Lose all networking, all bluetooth, and
>>> phone settings... So I ring the service and they say "do a reset"
>>> How?" They talk me through it over the phone. And I lose the lot.
>>>
>>> Not happy, Dan!!! (hence this post)
>>>
>>>   So, I drive back, (Now a half day wasted) they play with it for 20
>>> mins, proudly announce "it's working now". Cool... Told him to drive
>>> around the block... he got 10 metres and it shit itself. So their answer
>>> was to drag my bus inside, and disconnect the battery. I'm outside the
>>> service centre in the sun...  10 mins later, their quite proud of
>>> themselves.. "It works now..."
>>>
>>> yep, it does, Got back to work, but NOW the drivers side window has
>>> issues. ITs controlled by a rocker switch. Poke it and hold, and window
>>> goes all the way down, poke and hold, and it goes again, all the way up.
>>> It's so you can keep 2 hands on the wheel... I'd imagine most cars have
>>> the same shit... 'cept now nine doesnt work. Get back home, check out
>>> youtube, and yep, there's a simple fix which works.
>>>
>>> Bus has a 5 year warranty... I think il'l use that if something serious
>>> goes wrong, but I think I'll get my bus serviced elsewhere...
>>
>> Sounds like nothing's changed in the thirty something years since I
>> last got involved with a Ford dealership.  My ute went in for its
>> complementary service with a long list of faults and came back with
>> four additional ones.  Consequently I'd offer the following advice
>> based on that experience and what followed....
>>
>> 1)  Get everything in writing and keep every piece of documentation as
>> they'll lie and deny on any issue that might arise from it.  When that
>> does inevitably happen only provide them with a copy as they'll lose
>> the original otherwise.
>>
>> 2)  Find a competent independent mechanic who'll back you up on any
>> major warranty issues and be prepared to pay your own mechanic to fix
>> the less serious ones.  Unfortunately you'll still need to take it
>> back to the dealer for the recalls for which they're legally obliged
>> to notify you (in earlier times it wasn't a legal requirement and they
>> frequently didn't).
>>
>> 3) When a major problem does arise expect to argue long and hard and
>> if you do happen to "win" make sure to have your mechanic check the
>> workmanship which is likely to be shit awful.  You'll also need to pay
>> him to rectify it.
>>
>
> Very good advise.

No it isn't. The best advice would be to avoid buying a Ford in the
first place but you can't expect much from a self righteous pig-ignorant
ill-informed pompous twat who kills snakes illegally :-)
Seems to be a Queensland thing.

--
keith on the 7 Oct 2021 wrote;
"He asserts that the claim is true, so, if
it is unproven, he is lying."

Re: Ford service: or lack thereof.....

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Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 15:39:29 +1000
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 by: Xeno - Thu, 28 Apr 2022 05:39 UTC

On 28/4/2022 1:49 pm, Noddy wrote:
> On 28/04/2022 11:46 am, Daryl wrote:
>> On 27/4/2022 7:58 pm, lindsay wrote:
>
>>> Bus has a 5 year warranty... I think il'l use that if something
>>> serious goes wrong, but I think I'll get my bus serviced elsewhere...
>>>
>> Good plan if you already know a good independent but they can be just
>> as hit and miss.
>
> They sure can.
>
>> Mate took his Volvo to an independent Volvo specialist because the
>> dealer was too expensive, they incorrectly fitted new rear shocks
>> resulting in one snapped shocked shaft 150km from home while towing a
>> trailer, he has RACV Total Care so it didn't cost him to get it all
>> towed home but a lot of time was wasted.
>
> You'd have to be pissed off.
>
>> Same mates son had his Hilux supposedly serviced by an independent, I
>> serviced it a couple of weeks ago and it looked like it hadn't been
>> serviced for years, looks like he paid for services that weren't done.
>
> I've long been a supporter of the theory that you get a better level of
> service from an independent than a dealer, as unlike the dealer the
> independent lives or dies on the strength of the service they provide to
> their customers and the reputation that comes from that. As having been
> an independent myself I'm well aware of how important having happy
> customers can be.

For independent, read; unqualified backyarder.
>
> And there's some great ones out there. But it's not a given that all
> independents provide quality work.
>
> A lot of the stuff I've done here has been "rectification work" to
> correct shit other people have fucked up, from both dealership and
> independent alike, and some of it has been quite remarkably astonishing
> to the point where you have to wonder how some of these people can get
> up in the morning and manage to brush their teeth without stabbing
> themselves in the head with the brush.
>
> One I can tell you about that took place relatively recently was a woman
> I met on Facebook. She's a French back-packer who is travelling around
> Oz in a Ford Econovan, and it recently developed a clutch problem. So
> she took it to a mechanical repair shop on the other side of town who
> diagnosed a worn out clutch and quoted her on replacing it which she
> agreed to and left the van with them for it to be done.

Oh dear, more bullshit *reinforcement* stories...
>
> A week later she got it back with the clutch exactly the same, only now
> it had no reverse gear.

<bullshit story mercifully snipped>
>
> If any.

Imagination running overtime again Darren?

--
Xeno

Nothing astonishes Noddy so much as common sense and plain dealing.
(with apologies to Ralph Waldo Emerson)

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Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
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 by: John_H - Thu, 28 Apr 2022 06:05 UTC

Noddy wrote:
>On 28/04/2022 12:06 pm, Daryl wrote:
>> On 28/4/2022 9:50 am, John_H wrote:
>>> lindsay wrote:
>
>>> 3) When a major problem does arise expect to argue long and hard and
>>> if you do happen to "win" make sure to have your mechanic check the
>>> workmanship which is likely to be shit awful.  You'll also need to pay
>>> him to rectify it.
>>>
>>
>> Very good advise.
>
>For the most part, but I wouldn't be paying people to fix their fuckups.

If only there were a viable option! Based on past experience my local
Ford dealer was totally incompetent and Holden weren't much better.
In both instances I wore minor warranty issues myself as it simply
wasn't worth the hassle and inconvenience of pursuing it with the
dealer or either of the manufacturer's customer service departments.

>> I've not owned a new Ford so I've had zero experience with Ford dealer
>> service, had 3 new Subaru's and 2 new Toyota's, mostly no problem with
>> the quality of Subaru dealers workmanship but several times they tried
>> to up sell unnecessary expensive extra servicing.
>> Mostly happy with local Toyota dealer service dept although they did
>> tell me that I needed new fuel injectors in my Hilux due to poor idling
>> at high ambient temps, they wanted $3700 so I declined:-)
>> Nearly 50k km later when I sold it it was still running fine on the OE
>> injectors.
>
>They're all the same. There is no one particular marque that has a
>monopoly on quality service.

My past experience is very similar to Daryl's. At one time Choice
also rated Toyota dealers as a cut above the rest.

My now ancient Toyota Hilux had no significant issues within the
warranty period and neither did my Subaru. Subaru had an airbag
recall which was duly fixed by the dealer and I couldn't fault their
workmanship.

A previous F100 ute overheated from new due to having the wrong
radiator fitted (which was picked up by a relly who worked for a
radiator specialist). Dealer eventually replaced it after lots of
arguments but left a trail of destruction in the process.

A V8 VN Commodore had a problem with petrol fumes in the cab in hot
weather which still persisted after an attempt by the dealer to fix it
(at least they tried) and which finally resulted in a tank solder
joint failing after they'd pressurised the tank in accordance with GMH
advice. I repaired the tank myself and the fix for the fumes turned
out to be reasonably simple as determined after a few vacuum
measurements, the dealer service manager's response being "we wouldn't
have had the time to work that out".... Apparently GMH didn't either
as they'd ended up advising the dealer to vent the carbon cannister to
the rear of the car (the legality under ADR emission standards being
highly questionable). Same and subsequent models were also known for
a brake shudder problem caused by the pads they'd used and for which
the dealer fix (presumably on GMH advice) was to machine the discs and
reuse the same pads which cured the problem for about as long as it
took to bed in the pads. Fortunately I never gave them the
opportunity having had previous experience with the same problem in
other makes which the late great Caroll Smith had long since solved.

A Mazda Bravo had one major warranty claim which was honoured by the
Mazda dealer without any argument even though I'd always serviced it
myself.

More recently Ford mistook the Mazda Bravo for a Courier (they're
built in the same Ford factory) and sent me a recall notice for an
airbag it never had (they're only fitted to the Courier of the same
model year). Such is their internal record keeping and vehicle
tracking.

Son had a recall notice for an airbag in his Jeep which was handled by
a Ford dealer under some arrangement between them and the Jeep dealer.
The airbag was replaced but they left behind an unholy mess...
essential wiring disconnected, parts missing and a wheel arch
destroyed by cutting a large hole in it (they claimed it was on
account of an earlier recall even though the fault had been fixed
previously). The result being that son would never again let a Ford
dealer within a country mile of any car he owned.

--
John H

Re: Ford service: or lack thereof.....

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From: dwalf...@westpine.com.au (Daryl)
Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 16:53:37 +1000
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 by: Daryl - Thu, 28 Apr 2022 06:53 UTC

On 28/4/2022 1:49 pm, Noddy wrote:
> On 28/04/2022 11:46 am, Daryl wrote:
>> On 27/4/2022 7:58 pm, lindsay wrote:
>
>>> Bus has a 5 year warranty... I think il'l use that if something
>>> serious goes wrong, but I think I'll get my bus serviced elsewhere...
>>>
>> Good plan if you already know a good independent but they can be just
>> as hit and miss.
>
> They sure can.
>
>> Mate took his Volvo to an independent Volvo specialist because the
>> dealer was too expensive, they incorrectly fitted new rear shocks
>> resulting in one snapped shocked shaft 150km from home while towing a
>> trailer, he has RACV Total Care so it didn't cost him to get it all
>> towed home but a lot of time was wasted.
>
> You'd have to be pissed off.
>
>> Same mates son had his Hilux supposedly serviced by an independent, I
>> serviced it a couple of weeks ago and it looked like it hadn't been
>> serviced for years, looks like he paid for services that weren't done.
>
> I've long been a supporter of the theory that you get a better level of
> service from an independent than a dealer, as unlike the dealer the
> independent lives or dies on the strength of the service they provide to
> their customers and the reputation that comes from that. As having been
> an independent myself I'm well aware of how important having happy
> customers can be.
>
> And there's some great ones out there. But it's not a given that all
> independents provide quality work.
>
> A lot of the stuff I've done here has been "rectification work" to
> correct shit other people have fucked up, from both dealership and
> independent alike, and some of it has been quite remarkably astonishing
> to the point where you have to wonder how some of these people can get
> up in the morning and manage to brush their teeth without stabbing
> themselves in the head with the brush.
>
> One I can tell you about that took place relatively recently was a woman
> I met on Facebook. She's a French back-packer who is travelling around
> Oz in a Ford Econovan, and it recently developed a clutch problem. So
> she took it to a mechanical repair shop on the other side of town who
> diagnosed a worn out clutch and quoted her on replacing it which she
> agreed to and left the van with them for it to be done.
>
> A week later she got it back with the clutch exactly the same, only now
> it had no reverse gear.
>
> After an exchange of messages and trying to understand what they'd done
> which wasn't particularly easy as she knew nothing about cars and her
> English wasn't fantastic, it was agreed that the thing be towed here and
> I would fix it as I had a replacement gearbox, clutch and hydraulics
> sitting here in the rack to suit that particular model.
>
> To cut a long story short it turned out that they had diagnosed it as
> needing a replacement clutch but the problem with it was actually a
> clutch master cylinder that wouldn't hold pressure, and given that she'd
> told them that you had to pump the pedal to get the thing in gear and
> that the van would stall if you held it there at idle they could have
> worked that out for themselves if they'd had any brains.
>
> Once it was here the hydraulics component was easy to sort by replacing
> the master cylinder, but the sudden loss of reverse wasn't so obvious.
> It was comical though. What the morons had done for some reason was to
> remove the reverse light switch from the side of the box, but when
> putting it back in they'd neglected to refit the copper washer under the
> switch which allowed the switch to travel too far into the housing and
> prevented the ball from moving all the way past the shaft and allowing
> the reverse selector shaft to move into position.
>
> For fuck's sake :)
>
> It took a while to find that. I had the linkages disconnected as I
> thought they'd connected something wrong and fucked something up, but it
> was only after I got the box I have here down from the rack and compared
> the two side by side did I notice the thick washer missing off her box
> and that was the problem. I didn't think so at first but I tested the
> idea on the spare box and sure enough. Remove the switch, take off the
> washer and reinstall the switch and reverse won't select.
>
> Absolutely fucking stupid, right? The thing is that they replaced the
> clutch and *then* handed the thing back to her not only with the clutch
> in the exact same non functioning state as it was before, but now with a
> non working reverse gear and told her that her gearbox needed to be
> replaced while handing her a 1200 buck bill for the totally unnecessary
> clutch replacement.
>
> Incompetence on a grand scale, and if it were my van I would name and
> shame these guys, but I wasn't their customer and that's up to the woman
> to do. Although I understand that as a backpacker with no fixed address
> she had taken the van from them before paying for the clutch, and I'm no
> sure as to what payment arrangements she was going to make.
>
> If any.
>
>

Bloody hell, been a long time but I did have the gearbox out of the
Mazda van I owned a couple of times and can't recall any reason to
remove the reverse switch, that's one screw up but the biggest was the
failure to correctly diagnose the problem, the need to pump the pedal
should have been a clue to even the dumbest "mechanic".
Young mechanic I know did his apprenticeship at an independent workshop
in Werribee, the owners have now closed the business and retired because
they can't complete with the very cheap servicing being offered by
workshops run by people from the sub continent, you have to wonder about
the quality of work done by people who charge so low which is often
below most workshops cost, makes me wonder if they actually do anything
and if they do what damage they are causing to customers cars by using
the cheapest oils and filters.

--
Daryl

Re: Ford service: or lack thereof.....

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From: alv...@is.invalid (alvey)
Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 17:11:42 +1000
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 by: alvey - Thu, 28 Apr 2022 07:11 UTC

On Thu, 28 Apr 2022 13:00:42 +1000, Noddy wrote:

> On 28/04/2022 12:06 pm, Daryl wrote:
>> On 28/4/2022 9:50 am, John_H wrote:
>>> lindsay wrote:
>
>>> 3) When a major problem does arise expect to argue long and hard and
>>> if you do happen to "win" make sure to have your mechanic check the
>>> workmanship which is likely to be shit awful.  You'll also need to pay
>>> him to rectify it.
>>>
>>
>> Very good advise.
>
> For the most part, but I wouldn't be paying people to fix their fuckups.
>
>> I've not owned a new Ford so I've had zero experience with Ford dealer
>> service, had 3 new Subaru's and 2 new Toyota's, mostly no problem with
>> the quality of Subaru dealers workmanship but several times they tried
>> to up sell unnecessary expensive extra servicing.
>> Mostly happy with local Toyota dealer service dept although they did
>> tell me that I needed new fuel injectors in my Hilux due to poor idling
>> at high ambient temps, they wanted $3700 so I declined:-)
>> Nearly 50k km later when I sold it it was still running fine on the OE
>> injectors.
>
> They're all the same. There is no one particular marque that has a
> monopoly on quality service.

This week on The Bold and the Baseless, the Bumhole (Vic) Bogan blurts out
another opinion which has zero credibility.

Poor little Gibbens. *Still* bitter that they wouldn't give his unqualified
self a job in the workshop.

alvey

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Re: Ford service: or lack thereof.....

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From: me...@home.com (Noddy)
Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 17:35:04 +1000
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 by: Noddy - Thu, 28 Apr 2022 07:35 UTC

On 28/04/2022 4:05 pm, John_H wrote:
> Noddy wrote:
>> On 28/04/2022 12:06 pm, Daryl wrote:
>>> On 28/4/2022 9:50 am, John_H wrote:
>>>> lindsay wrote:
>>
>>>> 3) When a major problem does arise expect to argue long and hard and
>>>> if you do happen to "win" make sure to have your mechanic check the
>>>> workmanship which is likely to be shit awful.  You'll also need to pay
>>>> him to rectify it.
>>>>
>>>
>>> Very good advise.
>>
>> For the most part, but I wouldn't be paying people to fix their fuckups.
>
> If only there were a viable option! Based on past experience my local
> Ford dealer was totally incompetent and Holden weren't much better.
> In both instances I wore minor warranty issues myself as it simply
> wasn't worth the hassle and inconvenience of pursuing it with the
> dealer or either of the manufacturer's customer service departments.

I certainly get the inconvenience aspect of it, and have known plenty of
people who have felt the same as you. I guess it's just a "principle"
thing. Paying someone else to fix their fuck-ups lets them off the hook,
but then it comes at a cost as you say.

>>> I've not owned a new Ford so I've had zero experience with Ford dealer
>>> service, had 3 new Subaru's and 2 new Toyota's, mostly no problem with
>>> the quality of Subaru dealers workmanship but several times they tried
>>> to up sell unnecessary expensive extra servicing.
>>> Mostly happy with local Toyota dealer service dept although they did
>>> tell me that I needed new fuel injectors in my Hilux due to poor idling
>>> at high ambient temps, they wanted $3700 so I declined:-)
>>> Nearly 50k km later when I sold it it was still running fine on the OE
>>> injectors.
>>
>> They're all the same. There is no one particular marque that has a
>> monopoly on quality service.
>
> My past experience is very similar to Daryl's. At one time Choice
> also rated Toyota dealers as a cut above the rest.
>
> My now ancient Toyota Hilux had no significant issues within the
> warranty period and neither did my Subaru. Subaru had an airbag
> recall which was duly fixed by the dealer and I couldn't fault their
> workmanship.
>
> A previous F100 ute overheated from new due to having the wrong
> radiator fitted (which was picked up by a relly who worked for a
> radiator specialist). Dealer eventually replaced it after lots of
> arguments but left a trail of destruction in the process.
>
> A V8 VN Commodore had a problem with petrol fumes in the cab in hot
> weather which still persisted after an attempt by the dealer to fix it
> (at least they tried) and which finally resulted in a tank solder
> joint failing after they'd pressurised the tank in accordance with GMH
> advice. I repaired the tank myself and the fix for the fumes turned
> out to be reasonably simple as determined after a few vacuum
> measurements, the dealer service manager's response being "we wouldn't
> have had the time to work that out".... Apparently GMH didn't either
> as they'd ended up advising the dealer to vent the carbon cannister to
> the rear of the car (the legality under ADR emission standards being
> highly questionable). Same and subsequent models were also known for
> a brake shudder problem caused by the pads they'd used and for which
> the dealer fix (presumably on GMH advice) was to machine the discs and
> reuse the same pads which cured the problem for about as long as it
> took to bed in the pads. Fortunately I never gave them the
> opportunity having had previous experience with the same problem in
> other makes which the late great Caroll Smith had long since solved.
>
> A Mazda Bravo had one major warranty claim which was honoured by the
> Mazda dealer without any argument even though I'd always serviced it
> myself.
>
> More recently Ford mistook the Mazda Bravo for a Courier (they're
> built in the same Ford factory) and sent me a recall notice for an
> airbag it never had (they're only fitted to the Courier of the same
> model year). Such is their internal record keeping and vehicle
> tracking.
>
> Son had a recall notice for an airbag in his Jeep which was handled by
> a Ford dealer under some arrangement between them and the Jeep dealer.
> The airbag was replaced but they left behind an unholy mess...
> essential wiring disconnected, parts missing and a wheel arch
> destroyed by cutting a large hole in it (they claimed it was on
> account of an earlier recall even though the fault had been fixed
> previously). The result being that son would never again let a Ford
> dealer within a country mile of any car he owned.

Interesting tales of woe.

In my experience dealership service departments are a lot like insurance
companies in that you can find as many people complaining about how piss
poor they are as you will people who have been delightfully happy with
how they've been treated.

Luck of the draw in many cases.

--
--
--
Regards,
Noddy.

Re: Ford service: or lack thereof.....

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Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 17:38:50 +1000
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 by: Noddy - Thu, 28 Apr 2022 07:38 UTC

On 28/04/2022 4:53 pm, Daryl wrote:
> On 28/4/2022 1:49 pm, Noddy wrote:

>>
>> Incompetence on a grand scale, and if it were my van I would name and
>> shame these guys, but I wasn't their customer and that's up to the
>> woman to do. Although I understand that as a backpacker with no fixed
>> address she had taken the van from them before paying for the clutch,
>> and I'm no sure as to what payment arrangements she was going to make.
>>
>> If any.
>>
>>
>
> Bloody hell, been a long time but I did have the gearbox out of the
> Mazda van I owned a couple of times and can't recall any reason to
> remove the reverse switch, that's one screw up but the biggest was the
> failure to correctly diagnose the problem, the need to pump the pedal
> should have been a clue to even the dumbest "mechanic".

Yep.

I have a feeling they took the switch out in attempting to fill the back
half of the box will oil as it looked like there was fresh oil had run
down in that area, but in all honesty I'll never know. All I know is
that they had the switch out which caused it to loose reverse, and it
was working fine when it went in.

To quote the owner (in broken English with heavy French accent) "They
were Indians. I should never have went there" :)

> Young mechanic I know did his apprenticeship at an independent workshop
> in Werribee, the owners have now closed the business and retired because
> they can't complete with the very cheap servicing being offered by
> workshops run by people from the sub continent, you have to wonder about
> the quality of work done by people who charge so low which is often
> below most workshops cost, makes me wonder if they actually do anything
> and if they do what damage they are causing to customers cars by using
> the cheapest oils and filters.

They don't give a fuck.

--
--
--
Regards,
Noddy.

Re: Ford service: or lack thereof.....

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Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 18:06:43 +1000
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 by: alvey - Thu, 28 Apr 2022 08:06 UTC

On Thu, 28 Apr 2022 13:49:00 +1000, Noddy wrote:

>
> I've long been a supporter of the theory that you get a better level of
> service from an independent than a dealer, as unlike the dealer the
> independent lives or dies on the strength of the service they provide to
> their customers and the reputation that comes from that. As having been
> an independent myself

Really Fraudster? When and where was this? How about some proof?

> I'm well aware of how important having happy customers can be.

Hahahahahahahahahahahahahahahaha.

I suspect that the only time you've ever made *anyone* happy in your
miserable life was when you left Myrtle Grove. The ex-neighbors probably
partied for a couple of weeks...

snip unread

alvey

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Re: Ford service: or lack thereof.....

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Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 18:12:46 +1000
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 by: Xeno - Thu, 28 Apr 2022 08:12 UTC

On 28/4/2022 6:06 pm, alvey wrote:
> On Thu, 28 Apr 2022 13:49:00 +1000, Noddy wrote:
>
>
>>
>> I've long been a supporter of the theory that you get a better level of
>> service from an independent than a dealer, as unlike the dealer the
>> independent lives or dies on the strength of the service they provide to
>> their customers and the reputation that comes from that. As having been
>> an independent myself
>
> Really Fraudster? When and where was this? How about some proof?
>
>> I'm well aware of how important having happy customers can be.
>
> Hahahahahahahahahahahahahahahaha.
>
> I suspect that the only time you've ever made *anyone* happy in your
> miserable life was when you left Myrtle Grove. The ex-neighbors probably
> partied for a couple of weeks...

A couple of weeks? I'd reckon they are *still* celebrating Darren's
departure.
>
> snip unread
>
>
>
> alvey
>

--
Xeno

Nothing astonishes Noddy so much as common sense and plain dealing.
(with apologies to Ralph Waldo Emerson)

Re: Ford service: or lack thereof.....

<fTtaK.803296$oF2.12013@fx10.iad>

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From: nop...@nunnya.business.com.au (lindsay)
Subject: Re: Ford service: or lack thereof.....
Newsgroups: aus.cars
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 by: lindsay - Thu, 28 Apr 2022 10:19 UTC

On 28/04/2022 11:08 am, Yosemite Sam wrote:

> anyone who buys a Ford needs their head read!

Why, Felix?

Says the person who bought a MG Mini, against all advice from most of
the punters here, and traded it in as unsuitable 12 months later on a
new old stock 2 year old Lancer..

Brilliant decision making there, Felix. Perhaps it's YOU who needs their
head read....

Re: Ford service: or lack thereof.....

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Subject: Re: Ford service: or lack thereof.....
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 by: lindsay - Thu, 28 Apr 2022 10:36 UTC

On 28/04/2022 9:50 am, John_H wrote:
> lindsay wrote:
>>
>> Guys: had my 2021 Ranger XLT cab chassis in to the dealer for it's
>> 15,000k service. Had issues with Ford service at Jefferson Ford
>> previously, so looked elsewhere. But after having a Navara for 9 years
>> *without* any serious issues like ticking time bomb engines exploding,
>> and chassis bending, with 800kg of hydraulic cylinders in the back,
>> I returned to Ford because they produced a cab chassis, with a big
>> screen. Which is invaluable....
>>
>> Sold the Navara for 1/2 of what I paid for it. 102,000 on the clock,
>> full service history, had to replace the rear spring shackles. Whoope do!
>>
>> Did the 1500 service at Ford. No worries. Seemed like a waste of time.
>>
>> At 7000k, i had an oil change at my local mechanic. ( so local, he's
>> across the road!) He did all the extra wiring for lights, fridge,
>> tray... and a year later it all works as it's supposed to. All Good.
>>
>> 13 months after the purchase they start emailing me: Your Ranger is
>> overdue , so I rang 'em and asked what's the first available date with a
>> LOAN CAR. (I'd fallen for this before with my BF xr6 ute. Service, and
>> walk to the station / call a cab / ring the wife.... fuck that.
>>
>> SO, got it there at 7.00am (they open at 7.30) waited till they pulled
>> the bollards out of the drive through, and 7.40, i'm handed a set of
>> keys for a 3.2l 6 speed Ranga.... off we go. Noisy engine, no
>> performance to note....
>>
>> 11.30am, mobile goes off: "Your Ranger is done." Beauty, "i'll be there
>> in 40 mins."
>>
>> Blah blah; page full of stupid stuff, blah,blah, here's your keys, cya!
>> Jumped in, had to readjust the seat position, internal mirror, and off
>> we go, $299 poorer.
>>
>> got 100 metres, and the DAB+ radio chops in/out and dies. 5 mins later,
>> a smattering of noise for maybe 30 seconds, and it's silent. looked
>> online, a few maybe 10 other ford owners (inc a Focus in UK) far and
>> wide have had the same issue.
>>
>> "Do a reset!" Fuck that !!! Lose all networking, all bluetooth, and
>> phone settings... So I ring the service and they say "do a reset"
>> How?" They talk me through it over the phone. And I lose the lot.
>>
>> Not happy, Dan!!! (hence this post)
>>
>> So, I drive back, (Now a half day wasted) they play with it for 20
>> mins, proudly announce "it's working now". Cool... Told him to drive
>> around the block... he got 10 metres and it shit itself. So their answer
>> was to drag my bus inside, and disconnect the battery. I'm outside the
>> service centre in the sun... 10 mins later, their quite proud of
>> themselves.. "It works now..."
>>
>> yep, it does, Got back to work, but NOW the drivers side window has
>> issues. ITs controlled by a rocker switch. Poke it and hold, and window
>> goes all the way down, poke and hold, and it goes again, all the way up.
>> It's so you can keep 2 hands on the wheel... I'd imagine most cars have
>> the same shit... 'cept now nine doesnt work. Get back home, check out
>> youtube, and yep, there's a simple fix which works.
>>
>> Bus has a 5 year warranty... I think il'l use that if something serious
>> goes wrong, but I think I'll get my bus serviced elsewhere...
>
> Sounds like nothing's changed in the thirty something years since I
> last got involved with a Ford dealership.

1992 for me. BA Falcon did a diff, there was no argument, and the
dealer fixed it. Known issue.

BF XR6 Cab chassis developed a flat spot on acceleration. Just once, and
just after I reversed out the drive. Never got fixed. Discovered their
service dept using my ute to move tyres. (Toxic paint (tennis ball
Green) sticks out...) Got that service for free.

FG cab chassis, no issues whatsoever whilst I owned it.

Nissan Navara, no issues whatsoever whilst I owned it.

Ford Ranger. Issues created by getting it serviced at Jefferson Ford.
Wont be going back.

My ute went in for its
> complementary service with a long list of faults and came back with
> four additional ones.

Jesus !!

Consequently I'd offer the following advice
> based on that experience and what followed....
>
> 1) Get everything in writing and keep every piece of documentation as
> they'll lie and deny on any issue that might arise from it. When that
> does inevitably happen only provide them with a copy as they'll lose
> the original otherwise.
>
> 2) Find a competent independent mechanic who'll back you up on any
> major warranty issues and be prepared to pay your own mechanic to fix
> the less serious ones. Unfortunately you'll still need to take it
> back to the dealer for the recalls for which they're legally obliged
> to notify you (in earlier times it wasn't a legal requirement and they
> frequently didn't).
>
> 3) When a major problem does arise expect to argue long and hard and
> if you do happen to "win" make sure to have your mechanic check the
> workmanship which is likely to be shit awful. You'll also need to pay
> him to rectify it.

Dont really want anything to do with their service dept now. Only ever
went there for a cars first real service (12k-15K) and then relied on
the local who's looked after my cars for nearly 25 years... They are
gone now...

Praying that the ranger has no major issues. The mechanic across the
road is competent, current, honest, and a damn fine bloke., and is now
looking after our chariots for the last 3 years with no issues. I, like
everyone else, can only hope.

>

Re: Ford service: or lack thereof.....

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From: dwalf...@westpine.com.au (Daryl)
Newsgroups: aus.cars
Subject: Re: Ford service: or lack thereof.....
Date: Thu, 28 Apr 2022 20:39:18 +1000
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 by: Daryl - Thu, 28 Apr 2022 10:39 UTC

On 28/4/2022 5:38 pm, Noddy wrote:
> On 28/04/2022 4:53 pm, Daryl wrote:
>> On 28/4/2022 1:49 pm, Noddy wrote:
>
>>>
>>> Incompetence on a grand scale, and if it were my van I would name and
>>> shame these guys, but I wasn't their customer and that's up to the
>>> woman to do. Although I understand that as a backpacker with no fixed
>>> address she had taken the van from them before paying for the clutch,
>>> and I'm no sure as to what payment arrangements she was going to make.
>>>
>>> If any.
>>>
>>>
>>
>> Bloody hell, been a long time but I did have the gearbox out of the
>> Mazda van I owned a couple of times and can't recall any reason to
>> remove the reverse switch, that's one screw up but the biggest was the
>> failure to correctly diagnose the problem, the need to pump the pedal
>> should have been a clue to even the dumbest "mechanic".
>
> Yep.
>
> I have a feeling they took the switch out in attempting to fill the back
> half of the box will oil as it looked like there was fresh oil had run
> down in that area, but in all honesty I'll never know. All I know is
> that they had the switch out which caused it to loose reverse, and it
> was working fine when it went in.
>
> To quote the owner (in broken English with heavy French accent) "They
> were Indians. I should never have went there" :)

Not surprised.

>
>> Young mechanic I know did his apprenticeship at an independent
>> workshop in Werribee, the owners have now closed the business and
>> retired because they can't complete with the very cheap servicing
>> being offered by workshops run by people from the sub continent, you
>> have to wonder about the quality of work done by people who charge so
>> low which is often below most workshops cost, makes me wonder if they
>> actually do anything and if they do what damage they are causing to
>> customers cars by using the cheapest oils and filters.
>
> They don't give a fuck.
>

Sure seems that way.

--
Daryl

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