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aus+uk / uk.telecom.mobile / Re: No internet connection - mobile data

SubjectAuthor
* No internet connection - mobile dataJeff Layman
`* No internet connection - mobile dataJeff Layman
 +* No internet connection - mobile dataMark Carver
 |`- No internet connection - mobile dataJeff Layman
 `- No internet connection - mobile datanotya...@gmail.com

1
No internet connection - mobile data

<unlmtl$2dtl8$1@dont-email.me>

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From: Jef...@invalid.invalid (Jeff Layman)
Newsgroups: uk.telecom.mobile
Subject: No internet connection - mobile data
Date: Wed, 10 Jan 2024 09:10:13 +0000
Organization: A noiseless patient Spider
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 by: Jeff Layman - Wed, 10 Jan 2024 09:10 UTC

Xiaomi Redmi Note 10 5G. Vodafone PAYG. I have used mobile data only for
2.5 years without problem. WiFi is switched off. I was unable to use
mobile data this morning after an overnight recharge. More than 80% of
10GB monthly allowance is still available. I could send a text ok, and
WiFi is ok when switched on. Reboot did not help.

I checked that mobile data is switched on, aeroplane mode is off, and
switched off developer mode. Network test shows "No internet
connection", with speed tests showing less than 1KB/s. I just got
notification of a new email (FairEmail), but downloading the message
body took ages.

This suggests to me that the issue is with Vodafone, although their
network checker shows no problem in this area. However, from
<https://forum.vodafone.co.uk/t5/Network-queries/Full-4G-but-no-Internet/m-p/2701299>,
that may not be surprising.

Anything else I could try? I don't have another phone to try the SIM in.

--

Jeff

Re: No internet connection - mobile data

<unm650$2geia$1@dont-email.me>

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From: Jef...@invalid.invalid (Jeff Layman)
Newsgroups: uk.telecom.mobile
Subject: Re: No internet connection - mobile data
Date: Wed, 10 Jan 2024 13:30:08 +0000
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 by: Jeff Layman - Wed, 10 Jan 2024 13:30 UTC

On 10/01/2024 09:10, Jeff Layman wrote:
> Xiaomi Redmi Note 10 5G. Vodafone PAYG. I have used mobile data only for
> 2.5 years without problem. WiFi is switched off. I was unable to use
> mobile data this morning after an overnight recharge. More than 80% of
> 10GB monthly allowance is still available. I could send a text ok, and
> WiFi is ok when switched on. Reboot did not help.
>
> I checked that mobile data is switched on, aeroplane mode is off, and
> switched off developer mode. Network test shows "No internet
> connection", with speed tests showing less than 1KB/s. I just got
> notification of a new email (FairEmail), but downloading the message
> body took ages.
>
> This suggests to me that the issue is with Vodafone, although their
> network checker shows no problem in this area. However, from
> <https://forum.vodafone.co.uk/t5/Network-queries/Full-4G-but-no-Internet/m-p/2701299>,
> that may not be surprising.
>
> Anything else I could try? I don't have another phone to try the SIM in.
Phone is now working ok again, so it was Vodafone.

--

Jeff

Re: No internet connection - mobile data

<l07r6rF98a1U1@mid.individual.net>

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From: mar...@invalid.com (Mark Carver)
Newsgroups: uk.telecom.mobile
Subject: Re: No internet connection - mobile data
Date: Wed, 10 Jan 2024 15:25:14 +0000
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In-Reply-To: <unm650$2geia$1@dont-email.me>
 by: Mark Carver - Wed, 10 Jan 2024 15:25 UTC

On 10/01/2024 13:30, Jeff Layman wrote:

>>
>> Anything else I could try? I don't have another phone to try the SIM in.
> Phone is now working ok again, so it was Vodafone.
>

Yep

https://www.ispreview.co.uk/index.php/2024/01/vodafone-uk-suffering-mobile-network-service-disruption.html

Re: No internet connection - mobile data

<07850d5e-b7df-4924-8412-bd534986187cn@googlegroups.com>

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Subject: Re: No internet connection - mobile data
From: notyalck...@gmail.com (notya...@gmail.com)
Injection-Date: Wed, 10 Jan 2024 16:38:19 +0000
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 by: notya...@gmail.com - Wed, 10 Jan 2024 16:38 UTC

On Wednesday 10 January 2024 at 13:30:11 UTC, Jeff Layman wrote:
> On 10/01/2024 09:10, Jeff Layman wrote:
> > Xiaomi Redmi Note 10 5G. Vodafone PAYG. I have used mobile data only for
> > 2.5 years without problem. WiFi is switched off. I was unable to use
> > mobile data this morning after an overnight recharge. More than 80% of
> > 10GB monthly allowance is still available. I could send a text ok, and
> > WiFi is ok when switched on. Reboot did not help.
> >
> > I checked that mobile data is switched on, aeroplane mode is off, and
> > switched off developer mode. Network test shows "No internet
> > connection", with speed tests showing less than 1KB/s. I just got
> > notification of a new email (FairEmail), but downloading the message
> > body took ages.
> >
> > This suggests to me that the issue is with Vodafone, although their
> > network checker shows no problem in this area. However, from
> > <https://forum.vodafone.co.uk/t5/Network-queries/Full-4G-but-no-Internet/m-p/2701299>,
> > that may not be surprising.
> >
> > Anything else I could try? I don't have another phone to try the SIM in.
> Phone is now working ok again, so it was Vodafone.
>
> --
>
> Jeff

Stand outside, on higher ground if possible and see if you can get a slow connection next time.

Re: No internet connection - mobile data

<unmu51$2keki$1@dont-email.me>

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From: Jef...@invalid.invalid (Jeff Layman)
Newsgroups: uk.telecom.mobile
Subject: Re: No internet connection - mobile data
Date: Wed, 10 Jan 2024 20:19:45 +0000
Organization: A noiseless patient Spider
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 by: Jeff Layman - Wed, 10 Jan 2024 20:19 UTC

On 10/01/2024 15:25, Mark Carver wrote:
> On 10/01/2024 13:30, Jeff Layman wrote:
>
>>>
>>> Anything else I could try? I don't have another phone to try the SIM in.
>> Phone is now working ok again, so it was Vodafone.
>>
>
> Yep
>
> https://www.ispreview.co.uk/index.php/2024/01/vodafone-uk-suffering-mobile-network-service-disruption.html

Thanks for that, Mark.

--

Jeff

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