Peter Johnson wrote:
> On Tue, 9 Apr 2024 16:50:15 +0100, Woody <harrogate3@ntlworld.com>
> wrote:
>
>
>> Difficulty of Zen is that they no longer provide email handling
>
> Are you sure about this? Is it a new thing?
> I've been with Zen for only two years and have (usused) email, and
> access to some webspace.
>

Yes.

Zen discontinued email for new customers over a year ago. I don't think
they ever offered IMAP, or autodiscovery.

I set up a new FTTP service with them, and the customer portal showed
email details, FTP settings, and web page - but none of them worked. I
rang to complain and they enabled the email facility.

--
Graham J

Tweed <usenet.tweed@gmail.com> wrote:
> Davey <davey@example.invalid> wrote:
>> On 10 Apr 2024 08:42:53 GMT
>> Tim+ <timdownieuk@yahoo.co.youkay> wrote:
>>
>>> Davey <davey@example.invalid> wrote:
>>>> On Wed, 10 Apr 2024 08:36:56 +0100
>>>> Davey <davey@example.invalid> wrote:
>>>>
>>>>> On 10 Apr 2024 07:12:24 GMT
>>>>> Tim+ <timdownieuk@yahoo.co.youkay> wrote:
>>>>>
>>>>>> Tweed <usenet.tweed@gmail.com> wrote:
>>>>>>
>>>>>>> I moved to IDnet six months ago when CityFibre arrived. (Was with
>>>>>>> Virgin Media). I cannot fault IDnet. I have one fixed IPv4
>>>>>>> address and a large subnet of IPv6 addresses at no extra cost. I
>>>>>>> don’t run voip over that connection just yet. During the initial
>>>>>>> installation and setup IDnet answered all my emails almost by
>>>>>>> return, with answers that made sense.
>>>>>>>
>>>>>>> They appear to have adequate backhaul, my 500/500 connection
>>>>>>> speed tests close to this throughout the day.
>>>>>>>
>>>>>>
>>>>>> Just looked at idnet pricing and at first it looked very
>>>>>> competitive but then I realised that it was all quoted without
>>>>>> VAT which is a bit misleading when virtually all other ISPs
>>>>>> include VAT.
>>>>>>
>>>>>> A bit naughty I feel.
>>>>>>
>>>>>> Tim
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> I thought that all quoted prices were supposed to include VAT? They
>>>>> can show VAT-less prices, as long as the inclusive ones are also
>>>>> shown. Yes/No?
>>>>>
>>>>
>>>> Here we go:
>>>> https://www.asa.org.uk/news/to-include-or-not-to-include-vat-in-stated-prices.html
>>>>
>>>
>>> I suppose they might argue that most of their customers are businesses
>>> rather than householders and hence the rule doesn’t apply?
>>>
>>> Tim
>>>
>>
>> "You might say that, I couldn't possibly comment" !
>>
>
> Did everyone miss the button marked “show prices including VAT” ?
>
>

Maybe just me! Thanks, I’ll have another look.

Tim

--
Please don't feed the trolls

On Wed, 10 Apr 2024 18:13:42 -0000 (UTC)
Tweed <usenet.tweed@gmail.com> wrote:

> Davey <davey@example.invalid> wrote:
> > On 10 Apr 2024 08:42:53 GMT
> > Tim+ <timdownieuk@yahoo.co.youkay> wrote:
> >
> >> Davey <davey@example.invalid> wrote:
> >>> On Wed, 10 Apr 2024 08:36:56 +0100
> >>> Davey <davey@example.invalid> wrote:
> >>>
> >>>> On 10 Apr 2024 07:12:24 GMT
> >>>> Tim+ <timdownieuk@yahoo.co.youkay> wrote:
> >>>>
> >>>>> Tweed <usenet.tweed@gmail.com> wrote:
> >>>>>
> >>>>>> I moved to IDnet six months ago when CityFibre arrived. (Was
> >>>>>> with Virgin Media). I cannot fault IDnet. I have one fixed IPv4
> >>>>>> address and a large subnet of IPv6 addresses at no extra cost.
> >>>>>> I don’t run voip over that connection just yet. During the
> >>>>>> initial installation and setup IDnet answered all my emails
> >>>>>> almost by return, with answers that made sense.
> >>>>>>
> >>>>>> They appear to have adequate backhaul, my 500/500 connection
> >>>>>> speed tests close to this throughout the day.
> >>>>>>
> >>>>>
> >>>>> Just looked at idnet pricing and at first it looked very
> >>>>> competitive but then I realised that it was all quoted without
> >>>>> VAT which is a bit misleading when virtually all other ISPs
> >>>>> include VAT.
> >>>>>
> >>>>> A bit naughty I feel.
> >>>>>
> >>>>> Tim
> >>>>>
> >>>>>
> >>>>
> >>>>
> >>>> I thought that all quoted prices were supposed to include VAT?
> >>>> They can show VAT-less prices, as long as the inclusive ones are
> >>>> also shown. Yes/No?
> >>>>
> >>>
> >>> Here we go:
> >>> https://www.asa.org.uk/news/to-include-or-not-to-include-vat-in-stated-prices.html
> >>>
> >>
> >> I suppose they might argue that most of their customers are
> >> businesses rather than householders and hence the rule doesn’t
> >> apply?
> >>
> >> Tim
> >>
> >
> > "You might say that, I couldn't possibly comment" !
> >
>
> Did everyone miss the button marked “show prices including VAT” ?
>

I didn't miss it, I didn't look for it. I was responding to the post.

--
Davey.

On Tue, 9 Apr 2024 17:54:59 +0100, Davey <davey@example.invalid>
wrote:

>On Tue, 9 Apr 2024 17:15:42 +0100
>Chris Green <cl@isbd.net> wrote:
>
>> > I would suggest you look at Zen and see if they meet your
>> > requirements. In my experience, they are an excellent ISP.
>>
>> Yes, I know they are well recommended. However I couldn't find from
>> their website whether they offer a static IPV4 address nor even
>> whether they provide IPV6.
>>
>>
>The Fast and Superfast Broadband offers, at least, include:
>
>"Static IP Address
>Access your computer and files from anywhere in the world."
>
>The also offer Hosting. I never use their e-mail service, so I don't
>know anything about it.

Hosting works well and support is good. I've been with Zen since
Gradwell shafted me well over a decade ago. But it's just a standard
cPanel setup.