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aus+uk / uk.tech.digital-tv / Re: Apple TV oddity

SubjectAuthor
* Apple TV oddityTim+
+* Re: Apple TV oddityAdrian Caspersz
|`* Re: Apple TV oddityTim+
| `- Re: Apple TV oddityTim+
`* Re: Apple TV oddityUnsteadyken
 `- Re: Apple TV oddityTim+

1
Apple TV oddity

<382807167.669110585.941841.tim.downie-gmail.com@news.individual.net>

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From: tim.dow...@gmail.com (Tim+)
Newsgroups: uk.tech.digital-tv
Subject: Apple TV oddity
Date: 16 Mar 2022 08:07:13 GMT
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 by: Tim+ - Wed, 16 Mar 2022 08:07 UTC

I’ve been trying to use our Apple TV box with my Benq computer monitor
plugged in to its HDMI socket.

Instead of the normal boot up, all I get is a screen about Airplay. None
of the remote buttons will bring up any menus, streaming options etc.

If I try to AirPlay Netflix from my iPad, it tells me to use the app on the
box!

The Apple TV box works perfectly with our TV.

Any thoughts? (Yes, the remote is charged up! ) ;-)

Tim

--
Please don't feed the trolls

Re: Apple TV oddity

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From: ema...@here.invalid (Adrian Caspersz)
Newsgroups: uk.tech.digital-tv
Subject: Re: Apple TV oddity
Date: Wed, 16 Mar 2022 09:50:12 +0000
Organization: Keep Usenet Text Newsgroups Alive!!
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In-Reply-To: <382807167.669110585.941841.tim.downie-gmail.com@news.individual.net>
 by: Adrian Caspersz - Wed, 16 Mar 2022 09:50 UTC

On 16/03/2022 08:07, Tim+ wrote:
>
> I’ve been trying to use our Apple TV box with my Benq computer monitor
> plugged in to its HDMI socket.
>
> Instead of the normal boot up, all I get is a screen about Airplay. None
> of the remote buttons will bring up any menus, streaming options etc.
>
> If I try to AirPlay Netflix from my iPad, it tells me to use the app on the
> box!
>
> The Apple TV box works perfectly with our TV.
>
> Any thoughts? (Yes, the remote is charged up! ) ;-)
>
> Tim

Which generation Apple TV is it?

Looking around this seems to be

https://discussions.apple.com/thread/7334531

"To get rid of the Conference Room banner, press the Menu button on the
remote twice. You will end up on the normal Apple TV Home screen."

If that's not it, then there are a million links on google for the query
"apple tv stuck on airplay screen".
"how to get apple tv out of conference mode"

Apple is meant to have exemplary customer support for moments like this?

--
Adrian C

Re: Apple TV oddity

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From: unsteady...@gmail.com (Unsteadyken)
Newsgroups: uk.tech.digital-tv
Subject: Re: Apple TV oddity
Date: Wed, 16 Mar 2022 10:32:10 -0000
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 by: Unsteadyken - Wed, 16 Mar 2022 10:32 UTC

In article <382807167.669110585.941841.tim.downie-
gmail.com@news.individual.net>,
Tim+ says...

> I’ve been trying to use our Apple TV box with my Benq computer monitor
> plugged in to its HDMI socket.
>
Is the Apple box set for 4K output and is the Benq HDMI socket HDCP 2.2
compliant?

--
Ken

Re: Apple TV oddity

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From: tim.dow...@gmail.com (Tim+)
Newsgroups: uk.tech.digital-tv
Subject: Re: Apple TV oddity
Date: 16 Mar 2022 13:07:53 GMT
Lines: 51
Message-ID: <69861207.669128586.004227.tim.downie-gmail.com@news.individual.net>
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 by: Tim+ - Wed, 16 Mar 2022 13:07 UTC

Adrian Caspersz <email@here.invalid> wrote:
> On 16/03/2022 08:07, Tim+ wrote:
>>
>> I’ve been trying to use our Apple TV box with my Benq computer monitor
>> plugged in to its HDMI socket.
>>
>> Instead of the normal boot up, all I get is a screen about Airplay. None
>> of the remote buttons will bring up any menus, streaming options etc.
>>
>> If I try to AirPlay Netflix from my iPad, it tells me to use the app on the
>> box!
>>
>> The Apple TV box works perfectly with our TV.
>>
>> Any thoughts? (Yes, the remote is charged up! ) ;-)
>>
>> Tim
>
> Which generation Apple TV is it?
>
> Looking around this seems to be
>
> https://discussions.apple.com/thread/7334531
>
> "To get rid of the Conference Room banner, press the Menu button on the
> remote twice. You will end up on the normal Apple TV Home screen."
>
> If that's not it, then there are a million links on google for the query
> "apple tv stuck on airplay screen".
> "how to get apple tv out of conference mode"
>
> Apple is meant to have exemplary customer support for moments like this?
>

Box seems to be on the fritz. Not working properly with our TV either.

Re-pairing the remote seemed to restore operation but it doesn’t seem to
have remembered any passwords and I have to keep re-pairing it with my
Wi-Fi.

Failing (so far) to getting it working long enough to do a software update
(just in case that is the problem).

Oddly, it’s been perfectly reliable up till now (although we use it
relatively rarely) and the problems only surfaced when I tried to use it
with my computer monitor.

Tim

--
Please don't feed the trolls

Re: Apple TV oddity

<1631234787.669128813.681664.tim.downie-gmail.com@news.individual.net>

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From: tim.dow...@gmail.com (Tim+)
Newsgroups: uk.tech.digital-tv
Subject: Re: Apple TV oddity
Date: 16 Mar 2022 13:07:53 GMT
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 by: Tim+ - Wed, 16 Mar 2022 13:07 UTC

Unsteadyken <unsteadyken@gmail.com> wrote:
> In article <382807167.669110585.941841.tim.downie-
> gmail.com@news.individual.net>,
>
> Tim+ says...
>
>> I’ve been trying to use our Apple TV box with my Benq computer monitor
>> plugged in to its HDMI socket.
>>
> Is the Apple box set for 4K output and is the Benq HDMI socket HDCP 2.2
> compliant?
>

Not a 4K box. Seems to be having other problems now. May have to phone
Apple.

Tim

--
Please don't feed the trolls

Re: Apple TV oddity

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From: tim.dow...@gmail.com (Tim+)
Newsgroups: uk.tech.digital-tv
Subject: Re: Apple TV oddity
Date: 16 Mar 2022 17:55:25 GMT
Lines: 58
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 by: Tim+ - Wed, 16 Mar 2022 17:55 UTC

Tim+ <tim.downie@gmail.com> wrote:
> Adrian Caspersz <email@here.invalid> wrote:
>> On 16/03/2022 08:07, Tim+ wrote:
>>>
>>> I’ve been trying to use our Apple TV box with my Benq computer monitor
>>> plugged in to its HDMI socket.
>>>
>>> Instead of the normal boot up, all I get is a screen about Airplay. None
>>> of the remote buttons will bring up any menus, streaming options etc.
>>>
>>> If I try to AirPlay Netflix from my iPad, it tells me to use the app on the
>>> box!
>>>
>>> The Apple TV box works perfectly with our TV.
>>>
>>> Any thoughts? (Yes, the remote is charged up! ) ;-)
>>>
>>> Tim
>>
>> Which generation Apple TV is it?
>>
>> Looking around this seems to be
>>
>> https://discussions.apple.com/thread/7334531
>>
>> "To get rid of the Conference Room banner, press the Menu button on the
>> remote twice. You will end up on the normal Apple TV Home screen."
>>
>> If that's not it, then there are a million links on google for the query
>> "apple tv stuck on airplay screen".
>> "how to get apple tv out of conference mode"
>>
>> Apple is meant to have exemplary customer support for moments like this?
>>
>
> Box seems to be on the fritz. Not working properly with our TV either.
>
> Re-pairing the remote seemed to restore operation but it doesn’t seem to
> have remembered any passwords and I have to keep re-pairing it with my
> Wi-Fi.
>
> Failing (so far) to getting it working long enough to do a software update
> (just in case that is the problem).
>
> Oddly, it’s been perfectly reliable up till now (although we use it
> relatively rarely) and the problems only surfaced when I tried to use it
> with my computer monitor.
>
> Tim
>

Managed to get it up and running long enough to enter the system menu and
do a full reset. That seems to have sorted it.

Tim

--
Please don't feed the trolls

1
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