I have just had emails from British Gas confirming details of my new
tariffs from this month, gas and electric payments up by about 50%.

However, all previous correspondence said that I am on a fixed tariff
until 31/12/2022.

I find this while thing very confusing, can anybody throw any light on it
please? I did try and contact them via chat but was 85 in the queue so
decided not to hang on.

--
Jeff Gaines Dorset UK
By the time you can make ends meet they move the ends

Jeff Gaines <jgaines_newsid@yahoo.co.uk> wrote:
>
> I have just had emails from British Gas confirming details of my new
> tariffs from this month, gas and electric payments up by about 50%.
>
> However, all previous correspondence said that I am on a fixed tariff
> until 31/12/2022.
>
> I find this while thing very confusing, can anybody throw any light on it
> please? I did try and contact them via chat but was 85 in the queue so
> decided not to hang on.
>

Is it definitely *your* new tariffs rather than *the* new tariffs (for new
customers)? If you signed up to a fixed tariff deal I would have thought
that they have to honour that.

Tim

--
Please don't feed the trolls

Tim+ wrote:

> Is it definitely *your* new tariffs rather than *the* new tariffs (for new
> customers)? If you signed up to a fixed tariff deal I would have thought
> that they have to honour that.

Depends if his fixed tariff is above or below the energy price guarantee?

I'm not on a fix so haven't followed the politics of it closely, but I though
there was pressure on the energycos to reduce fixed contracts to the cap prices?

On Fri, 11 Nov 2022 04:19:17 +1100, Andy Burns <usenet@andyburns.uk> wrote:

> Tim+ wrote:
>
>> Is it definitely *your* new tariffs rather than *the* new tariffs (for
>> new
>> customers)? If you signed up to a fixed tariff deal I would have thought
>> that they have to honour that.
>
> Depends if his fixed tariff is above or below the energy price guarantee?
>
> I'm not on a fix so haven't followed the politics of it closely, but I
> though there was pressure on the energycos to reduce fixed contracts to
> the cap prices?

But his has INCREASED substantially.

On 10/11/2022 20:22, farter wrote:
> On Fri, 11 Nov 2022 04:19:17 +1100, Andy Burns <usenet@andyburns.uk> wrote:
>
>> Tim+ wrote:
>>
>>> Is it definitely *your* new tariffs rather than *the* new tariffs
>>> (for new
>>> customers)? If you signed up to a fixed tariff deal I would have thought
>>> that they have to honour that.
>>
>> Depends if his fixed tariff is above or below the energy price guarantee?
>>
>> I'm not on a fix so haven't followed the politics of it closely, but I
>> though there was pressure on the energycos to reduce fixed contracts
>> to the cap prices?
>
> But his has INCREASED substantially.

Which is probably true for anyone coming off a fixed price contract that
had been running for a year or more.

--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk

farter wrote:

> Andy Burns wrote:
>
>> I'm not on a fix so haven't followed the politics of it closely, but I though
>> there was pressure on the energycos to reduce fixed contracts to the cap prices?
>
> But his has INCREASED substantially.

I think he's talking about his direct debit payment amounts increasing?

Those often seem to be calculated based on unit price, amount consumed, shoe
size, house number and last week's lottery numbers.

On Fri, 11 Nov 2022 07:28:11 +1100, alan_m <junk@admac.myzen.co.uk> wrote:

> On 10/11/2022 20:22, farter wrote:
>> On Fri, 11 Nov 2022 04:19:17 +1100, Andy Burns <usenet@andyburns.uk>
>> wrote:
>>
>>> Tim+ wrote:
>>>
>>>> Is it definitely *your* new tariffs rather than *the* new tariffs
>>>> (for new
>>>> customers)? If you signed up to a fixed tariff deal I would have
>>>> thought
>>>> that they have to honour that.
>>>
>>> Depends if his fixed tariff is above or below the energy price
>>> guarantee?
>>>
>>> I'm not on a fix so haven't followed the politics of it closely, but I
>>> though there was pressure on the energycos to reduce fixed contracts
>>> to the cap prices?
>> But his has INCREASED substantially.
>
> Which is probably true for anyone coming off a fixed price contract that
> had been running for a year or more.
>

But he isn't due to come off it till the end of the year.

On Fri, 11 Nov 2022 07:28:13 +1100, Andy Burns <usenet@andyburns.uk> wrote:

> farter wrote:
>
>> Andy Burns wrote:
>>
>>> I'm not on a fix so haven't followed the politics of it closely, but I
>>> though there was pressure on the energycos to reduce fixed contracts
>>> to the cap prices?
>> But his has INCREASED substantially.
>
> I think he's talking about his direct debit payment amounts increasing?

He said tariffs, and direct debit payment amounts wouldn't normally
hike by 50% when on a fixed tariff as he is.

> Those often seem to be calculated based on unit price, amount consumed,
> shoe size, house number and last week's lottery numbers.

farter wrote:

> Andy Burns wrote:
>
> He said tariffs

He also said "payments"

On 10/11/2022 16:39, Jeff Gaines wrote:
>
> I have just had emails from British Gas confirming details of my new
> tariffs from this month, gas and electric payments up by about 50%.
>
> However, all previous correspondence said that I am on a fixed tariff
> until 31/12/2022.
>
> I find this while thing very confusing, can anybody throw any light on
> it please? I did try and contact them via chat but was 85 in the queue
> so decided not to hang on.
>
that is just wrong