On 22/07/2023 11:10, Brian Gaff wrote:
> Have you looked in spam bin? I often find that some companies email seem to
> regularly end up there. It means I often have to have both pop3 and Imap
> active on an email client, then filter the folders in view to just spam on
> Imap.
> Of course if you are a masochist, then one can use webmail.
> Brian

Yes, I have looked there, and in the junbk folder, but nothing has
appeared. Most odd.

John Armstrong <jja@blueyonder.co.uk> wrote:
> Well, I did ask them, but they didn't respond to that either.
>
> I've had lots of acknowledgments, so it's not as though my emails
> aren't getting through.
>
> Thanks for your advice, and to others who have responded.

There is the newsgroup:
alt.usenet.offline-reader.forte-agent

which appears to have a little traffic in it. Maybe worth asking there is
anyone knows how to recover keys, or contact Forte?

Theo

Theo wrote:

> There is the newsgroup:
> alt.usenet.offline-reader.forte-agent
>
> which appears to have a little traffic in it. Maybe worth asking there is
> anyone knows how to recover keys, or contact Forte?

Forte themselves were very helpful in finding my old key a few years
ago. As it turned out, Agent's user interface is stuck in the mid '90s
and I decided not to use it after all.

On Thu, 20 Jul 2023 19:44:19 +0100, John Armstrong
<jja@blueyonder.co.uk> wrote:

>Can someone please suggest/recommend a Usenet programme? All I require
>is the "browser", as I signed up to News.Individual.Net when Virgin
>gave up two years ago.
>
>I've been using an old Forte Free Agent for years, but I lost access
>when my computer HD failed last month. I've been using their free
>trial, but this is about to expire imminently, and I am unable to
>upgrade. Their system gives me a message saying
>
>"We're sorry, we could not complete your Agent Order.
>There was a internal error on our end. Please contact customer support
>using the link provided below."
>
>They have ignored all my many attempts at contact for over a week.
>
>Any help or suggestions would be gratefully received.
>
Give this a try

https://app.box.com/s/r239te4jyfcdvbenmrvxgwncfpu5cp6s

On 23/07/2023 10:55, Andy Burns wrote:
> Theo wrote:
>
>> There is the newsgroup:
>> alt.usenet.offline-reader.forte-agent
>>
>> which appears to have a little traffic in it.  Maybe worth asking
>> there is
>> anyone knows how to recover keys, or contact Forte?
>
> Forte themselves were very helpful in finding my old key a few years
> ago.  As it turned out, Agent's user interface is stuck in the mid '90s
> and I decided not to use it after all.
>
>
Thanks to all for your latest suggestions. Following earlier
recommendations, I downloaded Thunderbird, which I am now using. Rather
a different interface from Agent, but it seems to be working correctly.

I'm still very much amazed that an organisation like Forte, in the
communications business, can just ignore messages - and business requests.

Apart from brief computer-generated acknowledgments.

On Thu, 20 Jul 2023 19:44:19 +0100, in uk.d-i-y you wrote:

> Can someone please suggest/recommend a Usenet programme? All I
> require is the "browser", as I signed up to News.Individual.Net
> when Virgin gave up two years ago.
>
> I've been using an old Forte Free Agent for years, but I lost
> access when my computer HD failed last month. I've been using
> their free trial, but this is about to expire imminently, and I
> am unable to upgrade. Their system gives me a message saying
>
> "We're sorry, we could not complete your Agent Order. There was a
> internal error on our end. Please contact customer support using
> the link provided below."
>
> They have ignored all my many attempts at contact for over a
> week.
>
> Any help or suggestions would be gratefully received.

40tude Dialog