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computers / comp.sys.ibm.ps2.hardware / Ebuy and "English" speaking support

Ebuy and "English" speaking support

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From: ohl...@charter.net (Louis Ohland)
Newsgroups: comp.sys.ibm.ps2.hardware
Subject: Ebuy and "English" speaking support
Date: Wed, 2 Mar 2022 09:38:08 -0600
Organization: csiph.com Internet News Service
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by: Louis Ohland - Wed, 2 Mar 2022 15:38 UTC

I had to return a [nice, but large] pair of boots from Flea-Bye.

Cannot make the automated return page to continue [select any option,
but "Continue" stays greyed out].

Automated chat bot is clueless, so I had an agent call back. First agent
was unable to understand that selecting either Carrier did not ungrey
the "Confirm" button. Agent somehow thought that I expected the return
to be free and suggested that I contact the seller.

I got frustrated, hung up, and had another agent call. This one was
understandable, and had a return label generated and it should be
emailed in 24 hours...

Subject	Author
Ebuy and "English" speaking support	Louis Ohland