by David King , Sanjay Marwaha and Troy Kubes

The Federal Communications Commission ("FCC") announced a final rule
under the Telephone Consumer Protection Act ("TCPA") that places
limits on the number of calls that can be made to consumers without
prior express consent.1 Other recent laws enhance consumer protections
from unwanted calls and emphasize personal privacy. Two TCPA
violations can result in substantial penalties per violation, with
penalty amounts increasing for willful violations. Additionally, there
is no cap on statutory damages, meaning that thousands of violations
can results in millions of dollars of fines.

Ensuring compliance with the TCPA will remain key for companies as
regulation continues to become more stringent and litigation is a
focal point. FTI Consulting works with clients to ensure operational
efficiency and compliance with the TCPA when contacting customers. We
help design, assess and implement leading management practices and
systems to help maximize impact while ensuring compliance with
applicable laws and regulations.

https://tinyurl.com/2s3j463d