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computers / comp.dcom.telecom / T-Mobile Home Internet Users Reportedly Hit With Modem-Crippling Update [telecom]

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o T-Mobile Home Internet Users Reportedly Hit With Modem-Crippling Update [telecoBill Horne

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T-Mobile Home Internet Users Reportedly Hit With Modem-Crippling Update [telecom]

<20230217114243.GA1546762@telecomdigest.us>

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https://www.novabbs.com/computers/article-flat.php?id=4051&group=comp.dcom.telecom#4051

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Path: i2pn2.org!i2pn.org!weretis.net!feeder6.news.weretis.net!news.misty.com!news.iecc.com!.POSTED.news.iecc.com!post.local
From: malQRMas...@gmail.com (Bill Horne)
Newsgroups: comp.dcom.telecom
Subject: T-Mobile Home Internet Users Reportedly Hit With Modem-Crippling Update [telecom]
Date: Fri, 17 Feb 2023 06:42:43 -0500
Organization: The Telecom Digest
Sender: alias@iecc.com
Approved: telecom-moderator@telecom.csail.mit.edu
Message-ID: <20230217114243.GA1546762@telecomdigest.us>
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 by: Bill Horne - Fri, 17 Feb 2023 11:42 UTC

The update may have affected around 34,000 subscribers.

By David Lumb

Thousands of T-Mobile home internet users have reportedly had their
service stopped flat thanks to a software update that kills their
modem.

A firmware update sent to Sagemcom Fast 5688W modems used by T-Mobile
home internet users has crippled around 34,000 of the units by cutting
them off from the carrier's network, preventing them from being reset
on T-Mobile's side, according to The Mobile Report. Without a remote
fix, customers have needed to swap out their modems entirely for new
units.

https://www.cnet.com/home/internet/t-mobile-home-internet-users-reportedly-hit-with-modem-crippling-update/

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