On Thursday, October 30, 1997 at 12:00:00 AM UTC-8, Steve Ebener wrote:
> Les Wilson <REP...@aol.com> wrote:
> > I am migrating from a 24MB Centris running 7.5.5 to a 64MB 8500/180
> > running OS 8 (VM has to be aff for this machine to work at all). I copied
> > over my applications folder to get the bulk of my programs on the new
> > machine. I did a clean install of OS8 and reinstalled applications that
> > didn't work. I do not use or install MacLink.
> >
> > Clarisworks 4.0 seemed to work fine except that the dictionary was
> > missing, it wouldn't open TXT files, and on many documents it would freeze
> > when closing the window. All of these symptoms have been reported here by
> > others.
> >
> > The missing dictionary is due to not having a Claris folder in my System
> > Folder and I fixed it simply by reinstalling the dictionary.
> >
> > However, upon reinstalling Clarisworks (presumably to fix the freezing), I
> > cannot get it to run at all:
> > 1) While the logo is up a small dialog flashes up asking me to insert
> > "PHOTODLX" (this is one of my Adobe CDROMS) followed by an "unexpectedly
> > quit" error 2
> > 2) After increasing Minimum and Preferred memory by 2-3 MB, the small
> > dialog flashes up, the logo goes away, and the system freezes (force quit
> > "works").
> > 3) This happens even if I boot extensions disabled
> >
> > I have tried deleting the ClarisWorks 4.0 and Claris folders and reinstalling.
> > I have tried reinstalling OS8
> > I have applied the Clarisworks4.0v5 updater (the readme mentions freezes
> > on systems greater than 48MB)
> > I have tried installing the 68K version (this prompts me ad nauseum to
> > insert all kinds of CDs and diskettes but doesn't crash)
> >
> > I have a feeling there's a corrupted file somewhere but I can't figure out
> > what to do and apple support won't help. Clarisworks installer does not
> > have a Custom Remove capability.
> The main culprit in ClarisWorks crashes, after re-installing (cleanly)
> and applying the most recent update, besides corrupted preferences and
> font files, are corrupted FONTS. ClarisWorks is fairly sensitive to font
> corruption, so check your installed fonts.
> You might also want to delete the following files (which will be
> re-created):
> path: filename:
> System Folder/Claris/ClarisWorks Fonts
> System Folder/Preferences/ClarisWorks Preferences
> System Folder/Preferences/XTND Translator List
> I running ClarisWorks 4.0v5 on a 80Mb PowerMac 8500/150 and over 100
> fonts (none of which are corrupted) with no problems.
> --
> Steve Ebener |
> Greyland - 541/744-0568 | A liar needs a good memory.
> grey...@continet.com |
> Macintosh Consulting & Troubleshooting |
Did you try to reinstall?