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o FBI social media surveillance rfqAnonUser

Subject: FBI social media surveillance rfq
From: AnonUser
Organization: Rocksolid Light
Date: Fri, 19 Jul 2019 23:33 UTC
Attachments: Statement_of_Objectives.pdf (application/pdf)
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From: AnonU...@rslight.anon (AnonUser)
Subject: FBI social media surveillance rfq
Date: Fri, 19 Jul 2019 23:33:50 -0000 (UTC)
Organization: Rocksolid Light
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FBI To Ramp Up Social Media Surveillance

Below is text of the attached pdf

Public Source Program Office
for the
Office of the Chief Information Officer
Social Media Alerting
Statement of Objectives
Request for Proposal
Social Media Alerting
Statement of Objectives – ATTACHMENT TWO
This Statement of Objectives (SOO) describes the Federal Bureau of
Investigation's (FBI, or
“the Bureau”) requirements to proactively identify and reactively
monitor threats to U.S.
National interests, through means of online sources.
The Public Source Program Office (PSPO) is a group within the Enterprise
Agreement Management Unit of the Office of the Chief Information Officer,
which manages
public records contracts, facilitates training and establishes guidelines
for usage and
account management.
This PSPO’s public records contract is in response to an increasing
number of threats to
U.S. national interests that are identifiable, with ever-greater
frequency, through social
media platforms. It is an acknowledged fact that virtually every incident
and subject of FBI
investigative interest has a presence online. Consequently, law
enforcement gaining lawful
access (i.e., access that is authorized, appropriate, and consistent with
applicable law and
policy) to this data will result in early detection and/or containment of
the magnitude of
any harm caused by these threats.
To protect US citizens, a method employed by the FBI is the acquisition of
granting access to tools. These allow for the exploitation of lawfully
from social media platforms and stored, vetted and formatted by a vendor.
The mission-
critical exploitation of social media enables the Bureau to proactively
detect, disrupt, and
investigate an ever growing diverse range of threats. More specifically,
the Bureau
provides real-time situational awareness of indicators and warnings of
emerging social
media incidents.
All FBI Headquarters Divisions and Field Office personnel (government and
contractor) may receive the benefit of the information that is produced
under the instant
procurement action, should they require access to relevant data as part of
their duties and
The need for social media, although identified as Enterprise wide in terms
of location,
stems from specific groups of users. Within each division and field
office, users from
various career paths are set on a Social Media Exploitation mission to
address a broad
range of threats. Specific mission groups that call for such a capability
include the
Operations centers and watch floors. These are the groups within the
Headquarters and
Field Offices that ensure news and events are identified, vetted and
swiftly reported to the
appropriate action group. The functions of most value by these individuals
is early
notification, accuracy of information, and the ease by which information
Social Media Alerting
Statement of Objectives – ATTACHMENT TWO
Fusion centers. Operations-driven tactical teams that are deployed as soon
as an incident is
validated by the Operations center. The functions of most value by these
individuals is
early notification, the provision of accurate geo-locations, and the
mobility of the needed
Legal attaches. FBI personnel are deployed internationally and sometimes
in areas of press
censorship. A social media exploitation tool with international reach and
paired with a
strong language translation capability, can become crucial to their
operations and more
importantly their safety. The functions of most value to these individuals
is early
notification, broad international reach, instant translation, and the
mobility of the needed
Command posts. These are teams composed of power users assigned to the
monitoring of large events in a preventive stance, or deployed to a
theatre of operations in
a reactive stance. The function of most value to these individuals is
multi-layered geo-
fencing, strong analytical and prioritization algorithms, and analysis
with historical data
2.1 Accessibility
Bureau personnel and their authorized support-contractor personnel shall
be able to gain
access to the required information via web browser and through multiple
devices, to
include desktop and FBI-issued mobile devices hosting
contractor-maintained applications
downloaded onto the FBI device. Some mobile devices will require the
download of an
application. The latter can only be made available after thorough vetting
by the Mobility
program. The offer must include a technical a description, in the form of
a Contractor
Statement of Work (CSOW) to allow for initial assessment and evaluation of
3 Objectives
3.1 Program Objective
The objective of the PSPO is to centralize the acquisition of
subscriptions services to a
social media early alerting tool in order to mitigate multifaceted
threats, while ensuring all
privacy and civil liberties compliance requirements are met.
3.2 Contract Objective
The objective of this procurement-action is to acquire access to the data
needed for the FBI
to conduct social-media-alerting and related analysis.
3.3 Functional Objectives
Delineated below are the expected Outcomes (Critical Success Factors) to
be achieved by
the Contractor, along with associated Standards by which the Contractor is
to abide when
delivering the Outcomes (Key Performance Indicators) relative to the
Government’s access
to a social-media-alerting and analysis tool.FEDERAL BUREAU OF
Social Media Alerting
Statement of Objectives – ATTACHMENT TWO
The Standard applicable to the achievement of any and all Objectives is
that any
information obtained and made available to the Government is lawfully
3.3.1 Alerting Outcome: The FBI receives advanced notifications of
mission-relevant incidents. Standards Information constituting advanced notification is derived from
monitoring of social media platforms based on keywords relevant to
national security and
location. Notifications are sent via email to either a team account or
individual user
accounts based on real time threat, incidents as they tie to the
geolocation of interest.
Selected tool must allow for customization of delivery frequency, content
of interest and
geographical layers by the user directly. Content filtering supports prioritization; specific subjects,
identifiers, geographic
location, keywords, photographic tagging. Users are able to select to monitor the development of a
notification-of-interest, as
well as seek relevant historical social media traffic for further analysis.
Social Media Alerting
Statement of Objectives – ATTACHMENT TWO
3.3.2 Analysis, display and sourcing Objective: The FBI accesses historic data to identify profiles and
ramifications to
derogatory groups. Standards: Obtain the full social media profile of persons-of-interest and
their affiliation to
any organization or groups through the corroboration of multiple social
media sources. Items of interest in this context are social networks, user IDs,
emails, IP addresses
and telephone numbers, along with likely additional account with similar
IDs or aliases. Any connectivity between aliases and their relationship must be
through active link analysis mapping. The analytical mapping process is depicted through active links
between visual
data points (e.g., not just showing two entities are connected, but
showing key items of
connection when hovering over the link). The data presented must be reliable, accurate and consistent. can perform individual queries, as well multiple queries at
once through
batching by uploading a spreadsheet of identifiers at once. Individual
query process is not
automated and requires user input of a single or multiple search criterion.
3.3.3 Geo Location, keywords and timeframe Objective: The FBI exploits data in a real-time context, in both a
proactive and
reactive stance, based on location. Standards Online media is monitored based on location, determined by the
users’ delineation
or the import of overlays from existing maps (neighborhood, city, county,
state or country).
These must allow for customization as AOR sometimes cross state or county
lines. Traffic on area types described in is filterable and
customizable by
keywords related to special or significant identifiers (keywords,
usernames, handles). Geolocation and keywords presented in, allow

Click here to read the complete articleAttachments: Statement_of_Objectives.pdf (application/pdf)
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